Arleen Fernandes

Headcount (250+ Employees)

• Manage end-to-end recruitment process, including sourcing, interviewing, and onboarding, while keeping management updated on progress and outcomes
• Oversee new employee onboarding, ensuring smooth integration and timely completion of joining formalities
• Manage and assist payroll operations for employees, ensuring timely and accurate processing of salaries, PF & Tax
• Administer Performance Management Systems (PMS) for all branches across India and globally, driving consistent employee evaluations and development
• Develop and implement Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for teams and departments, ensuring alignment with organizational goals. Regularly track, monitor, and follow up on performance metrics to ensure consistent achievement of targets
• Implement and enforce HR policies, ensuring compliance with company standards and labor laws
• Lead and oversee the HR team, creating and managing weekly schedules to ensure efficient workflow and optimal team performance.
• Coordinate and manage company events, employee well-being programs, and training schedules to promote engagement, development, and a positive work environment
• Manage Group Medical Insurance policies, ensuring employee coverage and addressing policy-related queries
• Supervise employee exit procedures, including settlements, to ensure a seamless offboarding experience
• Maintain comprehensive HR documentation, including contracts, performance records, and compliance reports
• Oversee overall HR functions, contributing to strategic decision-making and organizational development

Headcount (1000+ Employees)

• Managing the entire recruitment process within the project, encompassing tasks such as identifying vacant positions, obtaining management approval, collaborating with the recruitment team on available roles, monitoring and analyzing recruitment progress to minimize gaps, negotiating compensation and benefits, persuading skilled candidates to accept offers, and overseeing job ads and the recruitment database.
• Overseeing Onboarding and Orientation procedures to guarantee timely completion of visa, documentation, and onboarding formalities. Ensuring a comprehensive orientation to new hires, addressing queries, and ensuring familiarity with company policies to expedite peak productivity.
• Creating HR Manuals, Policies & Procedures, Employee Handbook, and Job Descriptions aligned with Head Office principles and project Quality Control standards.
• Supervising the Payroll process involves verifying timesheets and approved overtime by HOD and Management, reviewing payroll sheets for accuracy, forwarding them for approval, ensuring timely and accurate payment transfer upon approval, and conducting monthly Payroll Reconciliation to maintain accurate records.
• Managing Employee Relations involves proficiently communicating with employees, addressing grievances, and bridging the gap between employees and management.
• Efficiently resolving workplace conflicts with utmost confidentiality, coordinating employee engagement activities with management approval, and nurturing a positive workplace culture.
• Overseeing HR Planning involves collaborating with Planning & Project Control to establish project staffing budgets, assisting Cost Control in quarterly and yearly HR budget creation, and reporting to Head Office via TM1. Generating monthly, quarterly, and yearly HR reports to monitor departmental progress, particularly focusing on turnover rate and implementing strategies to enhance Employee Retention.
• Administering Pay & Benefits involves crafting equitable packages and incentives to foster employee retention and conducting market research to attract suitable candidates and enhance the company's value.
• Conducting Quarterly and yearly performance management in collaboration with HODs to assess employee potential and career advancement trajectory using a metrics system. Performance appraisals are then developed based on evaluations with management approval.
• · Identifying any work-related training needs and checking the budget and getting management approval on the same and then passing it to Purchase department for services negotiation.
• · Overseeing contracts, proposals, and tenders from Recruitment Agencies, Medical Insurance Companies, HRMS & Payroll System and Job Portals, and recommending the optimal choice for Management Approval. Serving as the primary contact for all HR-related Third-Party Administrators (TPA) and service providers.
• · Managing the HR Audit process conducted by both Internal & External Auditors such as KPMG, ensuring all HR processes and documentation are organized for seamless processing. Identifying Auditor requirements, consulting with management, coordinating team efforts to provide necessary information, and adhering to procedures to successfully conclude the audit process.
• Managing the entire employee exit process, including terminations and resignations, proficiently ensuring all exit formalities, including HOD & Management approval, are satisfactorily completed, alongside proper final settlement procedures and gathering employee feedback.
• Ensuring proper maintenance of all HR documents, including Personnel Data, HR Database, Policies & Procedures, etc., through regular electronic and hard copy updates to facilitate smooth and efficient HR Department operations.

Headcount (5000+ Employees)

• Managing the entire recruitment process within the project, encompassing tasks such as identifying vacant positions, obtaining management approval, collaborating with the recruitment team on available roles, monitoring and analyzing recruitment progress to minimize gaps, negotiating compensation and benefits, persuading skilled candidates to accept offers, and overseeing job ads and the recruitment database
• Overseeing Onboarding and Orientation procedures to guarantee timely completion of visa, documentation, and onboarding formalities
• Ensuring a comprehensive orientation to new hires, addressing queries, and ensuring familiarity with company policies to expedite peak productivity
• Creating HR Manuals, Policies & Procedures, Employee Handbook, and Job Descriptions aligned with Head Office principles and project Quality Control standards
• Supervising the Payroll process involves verifying timesheets and approved overtime by HOD and Management, reviewing payroll sheets for accuracy, forwarding them for approval, ensuring timely and accurate payment transfer upon approval, and conducting monthly Payroll Reconciliation to maintain accurate records
• Managing Employee Relations involves proficiently communicating with employees, addressing grievances, and bridging the gap between employees and management
• Efficiently resolving workplace conflicts with utmost confidentiality, coordinating employee engagement activities with management approval, and nurturing a positive workplace culture
• Overseeing HR Planning involves collaborating with Planning & Project Control to establish project staffing budgets, assisting Cost Control in quarterly and yearly HR budget creation, and reporting to Head Office via TM1
• Generating monthly, quarterly, and yearly HR reports to monitor departmental progress, particularly focusing on turnover rate and implementing strategies to enhance Employee Retention
• Administering Pay & Benefits involves crafting equitable packages and incentives to foster employee retention and conducting market research to attract suitable candidates and enhance the company's value
• Conducting Quarterly and yearly performance management in collaboration with HODs to assess employee potential and career advancement trajectory using a metrics system
• Performance appraisals are then developed based on evaluations with management approval
• Identifying any work-related training needs and checking the budget and getting management approval on the same and then passing it to Purchase department for services negotiation
• Overseeing contracts, proposals, and tenders from Recruitment Agencies, Medical Insurance Companies, HRMS & Payroll System and Job Portals, and recommending the optimal choice for Management Approval
• Serving as the primary contact for all HR-related Third-Party Administrators (TPA) and service providers
• Managing the HR Audit process conducted by both Internal & External Auditors such as KPMG, ensuring all HR processes and documentation are organized for seamless processing
• Identifying Auditor requirements, consulting with management, coordinating team efforts to provide necessary information, and adhering to procedures to successfully conclude the audit process
• Managing the entire employee exit process, including terminations and resignations, proficiently ensuring all exit formalities, including HOD & Management approval, are satisfactorily completed, alongside proper final settlement procedures and gathering employee feedback
• Ensuring proper maintenance of all HR documents, including Personnel Data, HR Database, Policies & Procedures, etc., through regular electronic and hard copy updates to facilitate smooth and efficient HR Department operations

Headcount (5000+ Employees)

• Handling end to end recruitment cycle, maintaining recruitment tracker and CV database
• Preparing documents for visa application and sending it to the PRO office
• Handling new hire paperwork including joining formalities and onboarding
• Handling joining and timesheet for Manpower & Sub-Contractors
• Maintaining employee files both electronic and hard copy in the respective filing systems
• Recording new entries and updating employee database in HRMS system
• Preparing Reporting & Quarterly Budgeting for Management and Head office review
• Preparing and recording data for payroll including preparation of Payroll Reconciliation monthly
• Pension registration and Management for Locals
• Organizing Performance appraisals and reviews annually
• Assisting PRO and tracking Visa Renewals for Staff & Workers
• Managing Medical insurance matters like Renewals for EBP & Enhanced Plan, additions/deletions, claims and reimbursements
• Handling the TICE (attendance) for entire Middle East (Salaries for the Head office - Milan deployed European Expats in GCC region)
• Preparing and issuing disciplinary letters to employees with violations
• Handling employee queries and grievances daily
• Handling end to end employee exit process including settlement, termination and resignation paperwork formalities
• Responding effectively to emails, letters and correspondences related to HR department
• Co-ordinating with all departments and advising management to achieve department and organizational goals
• WEBUILD (formerly known as SALINI IMPREGILO)

Headcount (1000+ Employees)

• Handling end to end recruitment cycle
• Providing clerical and administrative support to staff of the Human Resources department
• Maintaining employee personnel files
• Handling the entire Medical Insurance for the employees
• Developing employment related records
• Updating the HR calendar with important dates & following up all HR activities
• Directing and implementing training programs
• Writing up human resources guidelines
• Dealing with employee complaints and grievances
• Visa processing for new employees
• Organising inductions and training for new employees
• Handing travel schedule & paperwork for Accommodation
• Handling new hire paperwork including joining formalities & on boarding
• Handling Reception (relieving purpose) & Booking DHL Courier
• Ticket & Hotel Booking for Management & Business tours
• Responding to letters, emails, and general correspondence

• Headcount (20+ Employees)
• Analyzing and understanding the different requirements of the clients and accordingly Sourcing, Screening, and short-listing of suitable profiles
• Sourcing the profiles through the job sites, advertisements, employee referrals, and internal referrals based upon the skill sets
• Conducting initial phase of screening and short-listing competent candidates with a preliminary round of interview and evaluating candidates based on traits like Functional Knowledge, Verbal Communication and Behavioral Assessment
• Generation of recruitment status reports on monthly basis
• Weekly reviews of the requirements
• Negotiation with potential candidates
• Maintaining Database for the resumes received, to ensure smooth operation always
• Responsible for handling recruitment of mid and senior level profiles
• Continuous follow-up with the candidates till the candidates receives offer letter
• Managing joining formalities and documentation

• Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management
• Maintain electronic and hard copy filing system
• Sort and distribute incoming correspondence
• Perform data entry and scan documents
• Assist in resolving any administrative problems
• Answer calls from customers regarding their inquiries
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails
• Providing support to sales