Arti Hassanandani
Investment Banking - Wealth Management
Mumbai
Summary
Accomplished professional with over 14 years of diverse experience in the banking sector, business advisory for international companies, and entrepreneurial ventures. Played a key role as business launcher for start-ups like TinyOwl, Foodpanda, and VLCC, and founded the innovative beauty services platform, ARTI’S VANITY. Adept at identifying and leveraging growth opportunities, driving business expansion, and fostering innovation. Proficient in market research, brand development, and strategic initiatives that enhance profitability, optimize costs, and elevate customer service standards. Experienced in leading, mentoring, and supervising teams to deliver exceptional results and achieve organizational goals.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Senior Manager
Pantomath Financial Services Group
01.2023 - Current
- Company Overview: Investment & Merchant Banking
- AIF Operations: Spearheaded the on boarding process for SEBI-registered Category 2 AIFs (Bharat Value Fund 2-3), ensuring seamless compliance and operational efficiency
- AIF On-boarding: Streamlined client onboarding for AIF, overseeing timely collection and verification of KYC documents and other regulatory requirements
- Client Reporting: Prepared and maintained accurate client reports, adhering to internal policies and SEBI regulations
- Stakeholder Coordination: Acted as the primary point of contact for clients, distributors, and internal teams, resolving operational queries and ensuring timely completion of documentation
- Data Management: Maintained and updated client records, transactions, and documents using internal systems
- Feeder Fund Coordination: Managed on boarding processes for feeder funds, ensuring smooth operations across stakeholders
- Distributor Management: Handled pan-India network of 50+ distributors, addressing queries and driving support for business growth
- Investment & Merchant Banking
- Business Growth: Generated over ₹35 Cr in business within two years across PMS, AIF, and equity basket products
- Fund MIS Creation: Developed an extensive Fund MIS system in collaboration with CAMS to streamline reporting and data analytics
- Lead Generation: Led the vertical for lead generation, utilizing data analytics and online resources to generate high-quality leads resulting into business growth of 50 Cr annually
- Customer Service Leadership: Headed the Customer Service Desk at Asit C Mehta (Financial Broking House by Ms
- Deena Mehta) for over a year, ensuring client satisfaction and operational excellence
- Process Improvements: Identified and implemented process enhancements to improve operational efficiency and client experience
Founder
ARTI'S VANITY PREMIUM HOME SALON SERVICES & MOBILE SPA
01.2016 - 01.2023
- Successfully launched on-demand home salon operations across Mumbai, Navi Mumbai, and Thane regions
- Innovative Business Model: Launched a first-of-its-kind venture offering a futuristic, smart, and affordable platform to book salon services online, with flexibility in time and venue selection
- Growth & Strategy: Achieved 100% year-on-year growth through operational excellence and cost-effective strategies since inception in 2016
- Service Expansion: Began with primary salon services and successfully diversified into mobile salon solutions, becoming a pioneer in Mumbai
- Event Services: Expanded service offerings to cater to corporate events, bachelorette parties, hotel events, and residential societies
- Staffing & Employment: Provided staffing solutions for salon owners, creating multiple employment opportunities and new revenue streams
- Strategic Marketing: Leveraged SEO-driven strategies to design and execute impactful marketing initiatives, driving brand awareness and customer acquisition
- Corporate Clients: Delivered exceptional services to renowned clients, including Reliance, Novotel Hotels, M-Group Media House, and IIFL Finance
City Head
VLCC
01.2015 - 01.2016
- Market Expansion: Successfully launched and scaled on-demand home salon operations across Mumbai, Navi Mumbai, and Thane, establishing a strong presence in the region
- Talent Acquisition & Development: Conducted in-depth market research to recruit skilled professionals and designed comprehensive training programs aligned with company policies to ensure high service standards
- Operational Excellence: Established and implemented robust operational standards to enhance competitiveness and deliver consistent service quality
- Market Analysis: Monitored market trends and analyzed competitor strategies, enabling proactive decision-making in a dynamic and competitive industry
- Revenue Growth: Designed and executed cost-effective marketing strategies, resulting in a 25–35% month-on-month increase in revenue
- Strategic Partnerships: Built strategic business collaborations, creating additional revenue streams and bolstering the company’s financial performance
City Head
FOOD PANDA
01.2014 - 01.2015
- Regional Operations Management: Launched and managed fulfillment operations across Mumbai, Navi Mumbai, and Thane, ensuring seamless execution and delivery efficiency
- Vendor Portfolio Oversight: Supervised a network of 5,000+ restaurant partners, effectively resolving grievances and maintaining robust vendor relationships
- Delivery Optimization: Designed and implemented strategies to enhance delivery efficiency for a field team of over 200 professionals, achieving operational excellence
- Strategic Collaborations: Established partnerships to maximize operational capacity, creating additional revenue streams and enhancing profitability
- Vendor Retention & Onboarding: Led vendor retention initiatives and successfully onboarded strategic partners to strengthen the business ecosystem
- High-Volume Operations: Managed daily transactions exceeding 1,000 orders, with an average ticket size of ₹250, driving daily revenues of ₹250,000
- Performance Excellence: Consistently maintained a 97% successful delivery rate, ensuring customer satisfaction and operational reliability
- Customer Relationship Management: Delivered superior customer service, fostering loyalty and enhancing overall satisfaction
Senior Business Development Executive
TINY OWL
01.2014 - 12.2014
- Vendor Onboarding: Successfully acquired 100+ restaurants and corporate chains, expanding the vendor network and driving business growth
- Business Development: Built and nurtured strong vendor relationships, identifying and capitalizing on opportunities to enhance revenue streams
- Contract Negotiations: Negotiated and secured long-term agreements with key clients within the assigned territory, ensuring mutually beneficial partnerships
- Strategic Reporting: Prepared and analyzed MIS reports to support data-driven strategic decision-making and effective business planning
- Market Expansion: Conducted comprehensive market research to identify growth opportunities, leading to an expanded and diversified vendor network
- Vendor Support Excellence: Delivered exceptional service to vendors by showcasing in-depth knowledge of products and services, fostering trust and professional rapport
Business Advisor
INTERNATIONAL ADVISORY COUNCIL
01.2013 - 01.2014
- International Expansion Strategies: Provided tailored advisory services to Indian firms, identifying global market opportunities aligned with their business objectives
- End-to-End Solutions: Delivered comprehensive support for international setup, addressing challenges such as office space, staffing, legal compliance, and investor acquisition
- Strategic Planning: Designed and implemented strategic plans to facilitate business scaling and long-term success in international markets
- Brownfield Investments: Streamlined and managed Brownfield investment projects across Europe, USA, Africa, the Middle East, and Asia, ensuring operational efficiency and compliance
- Collaborative Partnerships: Worked closely with renowned organizations, including UK Trade & Investment, Invest Hong Kong, and NEP, to drive business growth and facilitate international ventures
Business Analyst
DEUTSCHE BANK GLOBAL SERVICES PVT. LTD
01.2010 - 01.2013
- Project Lighthouse: Played a pivotal role in the Supply Chain Finance initiative, an automated internal system designed to facilitate discounted payable confirmations
- Workflow Management: Monitored transaction workflows, identified discrepancies, and implemented timely resolutions to maintain operational continuity
- Data-Driven Insights: Prepared critical internal reports to support daily business processes and enable informed strategic decision-making
- System Automation: Led testing and transition efforts for new automated platforms, successfully migrating from manual processes to fully automated systems, significantly improving efficiency and accuracy
Education
Bachelor of Banking and Insurance - Commerce
Mithibai Motiram Kundnani College Of Commerce
01.2007 - 01.2010
Diploma in Foreign Trade - Commerce
Mithibai Motiram Kundnani College Of Commerce
01.2007 - 01.2010
HSC - Commerce
Mithibai Motiram Kundnani College Of Commerce
06.2006 - 04.2007
SSC - undefined
St. Anthony's High School
06.2004 - 04.2005
Skills
Strategic planning
Operations management
Team management
Lead Generation
Certification
NISM VA-Mutual Fund Certified
Personal Information
Date of Birth: 08/11/89
Timeline
Senior Manager
Pantomath Financial Services Group
01.2023 - Current
Founder
ARTI'S VANITY PREMIUM HOME SALON SERVICES & MOBILE SPA
01.2016 - 01.2023
City Head
VLCC
01.2015 - 01.2016
City Head
FOOD PANDA
01.2014 - 01.2015
Senior Business Development Executive
TINY OWL
01.2014 - 12.2014
Business Advisor
INTERNATIONAL ADVISORY COUNCIL
01.2013 - 01.2014
Business Analyst
DEUTSCHE BANK GLOBAL SERVICES PVT. LTD
01.2010 - 01.2013
Bachelor of Banking and Insurance - Commerce
Mithibai Motiram Kundnani College Of Commerce
01.2007 - 01.2010
Diploma in Foreign Trade - Commerce
Mithibai Motiram Kundnani College Of Commerce
01.2007 - 01.2010
HSC - Commerce
Mithibai Motiram Kundnani College Of Commerce
06.2006 - 04.2007
SSC - undefined
St. Anthony's High School
06.2004 - 04.2005
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