Athira Unnikrishnan
Associate Process Manager
Mumbai
Summary
Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Associate Process Manager
eClerx
06.2022 - Current
- Working closely with clients and dealers for confirmation execution
- Resolved trade discrepancies and queries with internal stakeholders and external counterparties
- Managing the team of chasing whilst maintaining contacts - a subprocess of confirmation
- Preparing / presenting reports to stakeholders including KPI, Business Analysis, and Process level reports
- Monitoring team's performance to meet control standards and ensure efficiency
- Representing the team in external audit and partnering in automating process reports through Alteryx
- Ensuring team adherence to all cut off times and maintaining high quality processing as per Service Level Agreement
- Conduct continuous process knowledge enhancement sessions on weekly errors and rejections and documenting it in SOPs
- Trade Analytics/Affirmation: understand the core risk associated economics and match for each trade internally and get it affirmed by the other counterparty
- Conducted non-economic reviews for select equity products, ensuring compliance with regulatory requirements and internal policies
Education
Master of Business Administration -
Christ Deemed to be University
01.2020 - 01.2022
Bachelor of Business Administration - undefined
Marian College
Kuttikanam, Kerala 01.2017 - 01.2020
Higher Secondary Education - Science
Balikamatom HSS
Thiruvalla, KeralaSecondary School Leaving Certificate - undefined
Balikamatom HSS
Thiruvalla, KeralaSkills
- MS Office
- SPSS
- Financial Analysis
- Alteryx
Programs Organized
- National level inter-collegiate management fest 'Radiance', 2019
- One day Start-up workshop in association with Kerala Start-up Mission, TBD
Internships
Intern, Plutus Business Advisory (OPC) P.Ltd, Apr - Jun 2021
Intern, Abad Fisheries Pvt Ltd, Aroor, Dec 2019
Intern, Traco Cables Ltd.Kochi, May 2019
Indraprastha Hotel, Kottayam Apr 2018
Awards
- Employee of the quarter, eClerx, Q2 FY 24
- Best team award, eClerx, Q3 FY 24
Soft Skills
Detail - oriented
Adaptive to changes
Adaptive to changes
Effective communication
Timeline
Associate Process Manager
eClerx
06.2022 - Current
Master of Business Administration -
Christ Deemed to be University
01.2020 - 01.2022
Bachelor of Business Administration - undefined
Marian College
01.2017 - 01.2020
Higher Secondary Education - Science
Balikamatom HSS
Secondary School Leaving Certificate - undefined
Balikamatom HSS
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