Summary
Overview
Work History
Education
Skills
Academics Credentials
Personal Information
Career Summary
Hobbies
Timeline
Generic
Atit Jadhav

Atit Jadhav

Supply Chain & Retail Operations Manager
RAIGARH MH

Summary

With a total of 17 years of diverse experience, I have developed a strong foundation across various areas of business operations. I spent 8 years specializing in Supply Chain Management, where I honed my skills in logistics, inventory management, and optimizing operational efficiency. My 7 years in Store Operations provided me with valuable insights into retail management, customer experience, and driving sales performance while maintaining high operational standards. Additionally, my 2 years in Franchise Operations have given me a deep understanding of franchise management, from supporting franchisees to implementing effective processes and ensuring business growth.

Overview

18
18
years of professional experience

Work History

Manager (Operation Center)

Reliance Retail Ltd.
04.2020 - Current
  • Company Overview: Electronics Supply Chain.
  • Network planning for store fill, and it integrates into the system for auto fill. (FNR & Auto Delivery Maintenance)
  • Monitor stock in transit and RSO (Return Pick-ups from customers) daily, ensuring timely deliveries within the specified TAT.
  • Manage and drive efforts for Festival Fills, New Launches, and Special Requirements, ensuring on-time delivery.
  • Collaborate with IT support to automate report generation within the system.
  • Create presentations for weekly and monthly reviews.
  • Handle exception management through effective negotiations and coordination with cross-functional department stakeholders.
  • Managing the project of DC shifting, ensuring end-to-end coordination with multiple stakeholders to adhere to timelines for the completion of work.
  • Identify potential risks or obstacles in the project, and proactively develop mitigation strategies. Address issues promptly, and find solutions to ensure the project stays on track.


Asst Manager (Business Operation Center)

Reliance Retail Ltd.
08.2016 - 03.2020
  • Support the team in driving business KPIs for improvement, focusing on DC Operations and Inventory.
  • Analyze data, and share actionable insights with the core team to enhance stakeholder KPIs.
  • Assist stakeholders in coordinating with other teams to ensure task completion.
  • Identify process gaps, and work with the core team to revise processes as needed.
  • Develop new processes when necessary to enhance business compliance.

Asst Dept. Manager (Store Operation)

CROMA – Infiniti Retail Ltd.
08.2013 - 08.2016
  • Drive sales growth in the Communication, Computer, and Imaging categories.
  • Assist with merchandise processing, replenishment, and stock-level monitoring.
  • Maintain high merchandising standards across the store.
  • Support product displays and floor moves.
  • Conduct daily briefings to review performance, and set goals.
  • Assist in executing marketing plans and sales initiatives.
  • Address customer feedback and complaints promptly.
  • Complete timely inventory counts, and maintain accuracy.
  • Ensure accurate handling of inventory at the back dock.
  • Process damaged and defective goods promptly.

Asst. Manager (NHQ)

THE MOBILESTORE, ESSAR
06.2011 - 07.2013
  • Played a key role in launching the FLOAT Model for franchisees.
  • Coordinate with marketing and franchisees on monthly offers.
  • Generate daily sales reports, and share them with zonal teams.
  • Address IT issues promptly by liaising with relevant departments.
  • Ensure timely franchisee payments for signing fees, security deposits, stocks, and furniture.
  • Generate weekly account balance reports, and highlight any gaps.
  • Coordinate with HDFC Bank for EDC machines and EMI facilities at franchisee stores.

Asst. Duty Manager (Store Operation)

THE MOBILESTORE, ESSAR
06.2009 - 05.2011
  • Lead, motivate, and develop a customer service team to achieve organizational goals.
  • Oversee daily activities, resolve issues, and escalate feedback to ensure service level agreements are met.
  • Establish and maintain departmental processes to improve service quality.
  • Monitor cash handling, conduct audits, and ensure accurate reconciliation by customer service executives.
  • Keep procedures and files up to date, and promptly share information with staff.
  • Managed The Café, an internal store, to support future business growth as a retail leader.

Sales Executive (Store Operation)

Aditya Birla Retail Ltd. - More Super Market
09.2007 - 04.2009
  • Listening to customer requirements and presenting appropriately to make a sale.
  • Maintaining and developing relationships with existing customers in person, via telephone calls, and emails.
  • Checking quantities of goods on display and in stock.
  • Reviewing your own sales performance, aiming to meet or exceed targets.

Education

MBA - Marketing

Welingker Institute
Mumbai, India
04.2001 -

T.Y.B. Com -

V.E.S. Collage of Arts Science & Commerce
Mumbai, India
04.2001 -

High School Diploma -

Tulsi Technical Institute
Mumbai, India
04.2001 -

S.S.C. -

Chembur Education Society
Mumbai, India
01-2002

Skills

Team leadership

Operations management

Analytical & Data-Driven Decision-Making

Strategic Thinking & Project Management

Leadership, Cross‑Functional Collaboration & Communication

Academics Credentials

  • PGDMA (Marketing), Mumbai, Welingker Institute
  • T.Y.B. Com, Mumbai, V.E.S. College of Arts Science & Commerce
  • H.S.C., Mumbai, Tulsi Technical Institute
  • S.S.C., Mumbai, Chembur Education Society

Personal Information

Date of Birth: 11/05/86

Career Summary

17, Supply Chain Management, 8, Store Operations, 7, Franchise Operations, 2

Hobbies

Playing cricket, exploring diverse music genres, and trekking—activities that reflect teamwork, creativity, and resilience.

Timeline

Manager (Operation Center)

Reliance Retail Ltd.
04.2020 - Current

Asst Manager (Business Operation Center)

Reliance Retail Ltd.
08.2016 - 03.2020

Asst Dept. Manager (Store Operation)

CROMA – Infiniti Retail Ltd.
08.2013 - 08.2016

Asst. Manager (NHQ)

THE MOBILESTORE, ESSAR
06.2011 - 07.2013

Asst. Duty Manager (Store Operation)

THE MOBILESTORE, ESSAR
06.2009 - 05.2011

Sales Executive (Store Operation)

Aditya Birla Retail Ltd. - More Super Market
09.2007 - 04.2009

MBA - Marketing

Welingker Institute
04.2001 -

T.Y.B. Com -

V.E.S. Collage of Arts Science & Commerce
04.2001 -

High School Diploma -

Tulsi Technical Institute
04.2001 -

S.S.C. -

Chembur Education Society

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Atit JadhavSupply Chain & Retail Operations Manager