Dynamic professional with over 6 years at Bajaj Finance Ltd, excelling in operations management and problem-solving. Proven success in leading collections teams, enhancing customer satisfaction, and minimizing overdue accounts. Strong financial acumen and recruitment expertise drive results in secured and unsecured business loan collections.
SME Deputy Area Collection Manager with 6+ years of experience leading customer service teams and maximizing collections. Track record of success resolving customer disputes and minimizing overdue accounts. Oversees the collection process for overdus accounts, manages a team of collectors, and ensures compliance with regulations and company policies.
SME Secured-Unsecured Business Loan Colletion.
SME Secured-Unsecured Business Loan Colletion.
Store operations
Recruitment and selection
Merchandising strategies
Operations management
Problem Solving
Financial Acumen