Avantika Khose

Roles & Responsibilities:

• Key Account Handling: Handing Key Accounts since 2 years where it includes Understanding customer technical requirements and making Techno-commercial Quotations, Order Management
• Relationship Building: Build and Maintain relationships with clients, addressing their concerns and ensuring customer satisfaction
• Sales Targets: Meet or exceed sales targets and contribute to revenue generation
• Sales and Business Development: Visiting customers in given territory and understand the upcoming projects/ requirements
• Conduct presentations regarding required products and demonstrations to showcase the features and benefits of the products
• Market Analysis: Stay informed about market trends, competitor products, and emerging technologies
• Technical Support: Provide technical assistance to customers during their project execution
• Offer training sessions to OEM engineers to ensure a smooth integration process
• Project Planning: Assist in project planning, ensuring that our offering project lead time meets the overall project timeline
• Communication with customers regarding delivery schedules & timely followup regarding payments
• Documentation: Providing all the required documents/Certifications for technical support as well as other logistics documents for the clearance of Material
• Training: Provide training to customers on product usage and best practices