Avishek Mitra

• Oversee Room Sales operations to drive revenue and market share for the 395-key hotel.
• Lead a team of 12 sales professionals, promoting a high-performance, brand-aligned culture.
• Manage RFP and LNR processes, including pricing, solicitations, and business case submissions.
• Spearhead MICE and Airline segments, ensuring revenue growth and increased market share.
• Maintain strong focus on Total Revenue Management to drive profitability across all streams.

Awarded for the best HOD of the quarter. Led the team to record the highest-ever banquet revenue in July 2024, double the trend since opening. Achieved highest-ever ADR and monthly revenue in Jan 2025. Met the individual goal of 21% loyalty revenue target, met segment budgets, and exceeded the MICE budget by 40%, bringing all digital content scores to 100% versus the target of 95%.

• Oversaw all sales and marketing functions to drive revenue and market share for a 108-room hotel.
• Developed and executed sales and marketing strategies targeting Corporate, MICE and other key segments.
• Led the sales and marketing team, fostering a collaborative culture aligned with brand standards.
• Managed the 2025 annual budget and handled monthly forecasting for the department.
• Focused on Total Revenue Management to ensure profitability across all business streams.
• Independently led and managed all marketing activities, campaigns, and brand activations, ensuring full alignment with global brand guidelines.
• Monitored team morale and conducted regular performance reviews to support staff development and engagement.

• Responsible for overall Sales & Marketing operations and driving all commercial efforts.
• Led all pre-opening tasks for the department, including hiring, setting up policies and creating marketing plans in line with the brand.
• Managed a team of five, including a MARCOM Manager, Sales Managers and a Coordinator, while building a positive and productive work environment.
• Took charge of creating the hotel’s first Annual Budget, covering market research, segment planning, F&B strategies and launch activities.
• Handled the selection and onboarding of key partners—design, content, PR and social media agencies—making sure their work followed brand guidelines.

• Managed key accounts in associations, medical conferences, MICE and airline segments.
• Supported the team with deal closures, trained them on tools and systems, and promoted the loyalty program effectively.
• Prioritized top-line growth and overall profitability.
• Conducted regular team trainings and mentored leadership trainees.
• Handled sales planning, reporting, budgeting and forecasting.
• Created action plans to meet team and segment budgets.

Managed Delhi, Gurgaon & NCR feeder markets across Corporate MICE, EMC, PCO & Wholesale segments. Served as Departmental Trainer and Loyalty Program Champion.

Handled key Corporate MICE accounts in Mumbai & proactively managed the Eastern Suburbs portfolio. Also served as Departmental Trainer and Loyalty Champion.

Managed Delhi, Gurgaon & NCR feeder markets, covering Weddings, Corporate MICE, EMC, PCO, Traditional & Allocation Wholesale segments.

Proactively managed MICE portfolio across EMC, PCO, International MICE, & Cvent leads. Handled RFP submissions on Lanyon and led the Airline segment.

Proactive Portfolio of MICE from EMC, PCO. Assisting DOS with Airline segment.

Proactively managed Travel Trade portfolio, focusing on traditional wholesalers for transient and leisure groups.