Baishali Purkayastha

1. Streamlined the inside sales process by diving the industries according to regions

2. Prospecting clients through various CRM tools.

3. Mass outreaches via cold-calling, cold email, linkedin etc.

4. Scheduling calls and taking meetings for Enterprise clients.

5. Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.

6. Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.

7.Negotiated contracts successfully, securing favorable terms for both the company and clients.

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Did lead generation through various events and cold calling, emails.
• Converted leads to meetings and closed them, directly leading to revenue.
• Managed Enterprise clients and SMB's

• Sold new products and services and developed new accounts to maximize revenue potential
• Met with new customers to share product and service information, listen to needs and learn about business operations
• Employed proactive and collaborative approaches to strengthen relationships and manage customer needs
• Obtained pricing deals, negotiated contracts, and solidified beneficial agreements
• Secured new accounts to increase company revenue and drive market share
• Managed and mentored team of account executives.

• Adapted quickly to new challenges in market segment, communicating with team members to identify obstacles and implement plans of attack
• Exceeded revenue and profitability goals, leading team through proven coaching and motivational techniques
• Cultivated operational rigor around documented sales and pipeline development processes
• Recruited, developed and retained high-performing associates to build capable sales team consistently out-performing expectations
• Developed strategic sales growth plans in conjunction with other managers and executives
• Coached sales team members, assessing strengths and weaknesses to develop plans for improvement and optimize sales performance through company coaching methodology
• Devised and implemented processes and procedures to streamline operations.

• Managed a portfolio of accounts, ensuring all renewals were completed accurately and on time.
• Increased customer retention by proactively identifying and resolving potential issues.
• Enhanced customer satisfaction, providing timely responses to inquiries and addressing concerns promptly.
• Conducted regular follow-ups with clients to ensure continued satisfaction with products or services provided.
• Received recognition as a top performer due to exceptional customer service skills and consistently exceeding renewal targets.