Summary
Overview
Work History
Education
Skills
Personalinformation
Instrumentsoftwarehandled
Roles And Responsibilities
Training
Timeline
Generic
Balaji Jayagopal

Balaji Jayagopal

Field Service Engineer
Chennai

Summary

Hardworking field service engineer( FSE) bringing 16+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Senior Service Engineer

Gulf Scientific Corporation
06.2022
  • Professional Highlights

    Chromatography and Mass Spectrometry Expertise:

    Proficient in handling and maintaining a wide range of analytical instruments including Chromatography (HPLC, GC), Mass Spectrometer, Ion Mobility Spectrometry (IMS), Quadrupole Time-of-Flight (QTOF), and PEAK Generators.
    Extensive experience in operating Agilent GC systems and CTC PAL autosamplers across the UAE and the Middle East.

  • Instrument Installation and Training:

    Successfully installed and maintained numerous analytical instruments ensuring optimal performance and compliance with industry standards.
    Received specialized training for CTC PAL systems in UK (JSB), enhancing operational efficiency and technical expertise

Assistant Manager

Waters India Pvt Ltd
12.2010 - 06.2022

Professional Highlights

Extensive Experience with Waters Corporation:

Over 13 years of hands-on experience with Waters Corporation as a assistant Manager , specializing in a comprehensive range of Waters products including HPLC, special detectors, QDA, and QTOF., IMS

Product Expertise:

Proficient in operating and maintaining Waters LCMSMS systems and special detectors, ensuring high-performance and accuracy.
In-depth knowledge and expertise in handling QDA and QTOF systems, delivering precise and reliable analytical results.

International Training and Collaboration:

Completed specialized training in Manchester, gaining advanced knowledge and skills in Waters QTOF systems.

Technical support executive

SPINCO BIOTECH PVT LTD
12.2008 - 12.2010
  • Chromatography (HPLC, UFLC)

Education

Diploma (Electronics and communication engineering) -

Adhiparasakthi Polytechnic College
01.2003 - 04.2005

B. E (Electronics and communication engineering) - undefined

GKM engineering college Chennai (Affiliated by Annauniversity)

MBA - Marketing

SRM Intuited of Management
Chennai
04.2001 -

Skills

Ability to communicate effectively with all levels of organization

Self motivated with an ability to work independently as well as part of the team

A responsible attitude and the flexibility to work in different locations globally

Personalinformation

To promote career growth of the organization. I want to be an excellent in attaining the goal of the company through my caliber. I want to be an investment rather than expense., Mass spectrometer and High-performance liquid chromatography (HPLC) and managing key accounts by measuring service delivery and conducting quarterly meeting with customer.

Instrumentsoftwarehandled

LC2010, Prominence, Nexera, VP series Instrument, Prep Instruments, LC Solution, Lab Solution, Class VP, Waters Alliance (2695, E2695), Waters Modular Instruments, Waters Detector (2998, 2996, 996, 2489, 2487, 2475, 2465, 2424, 2414), Waters GPC Instrument, Waters Prep Instrument, Acquity UPLC, Acquity H- Class, H-Class Bio, Acquity I- Class, Acquity ARC, Micromass, QPXE, Micromasss, Quattro Micro, Synapt G2-S, G2-XS, CTC PAL, Peak Nitrogen Generator, Emower 1, 2, 3, Breeze, Masslynx 4.1 & 4.2, UNFI

Roles And Responsibilities

  • Installation, validation, documentation and demonstration of the different modules of the LCMS, HPLC, UPLC including all kind of detectors like UV, PDA, RF, RID,ELSD, ECD.
  • Maintenance, trouble shooting & calibration of different modules of LCMS, IMS, QTOF, & UPLC, HPLC
  • Empower Software installation, Validation, LACE-32 Qualification Etc.
  • Installation, validation, documentation and demonstration of Gel- Permeation Chromatography (GPC).
  • Managing key accounts individually.
  • Constant Follow up with customer towards business of consumables/ Spares/ AMC/ TAP.
  • TAP, AMC & Spares Target Vs achievement regular monitoring.
  • Conducting regular internal training programs & Customers maintenance workshop towards maintenance troubleshooting, software.

Training

  • Shimadzu HPLC, UFLC basic & intermediate troubleshooting training.
  • Shimadzu qualification training.
  • Waters HPLC, UPLC, H- class, I-Class, Acquity Arctraining.
  • Waters Qualification, System level trouble shooting training.
  • Waters, Xevo TQ-S, TQS-Micro, TQ-XS,TQMS,TQD All Triple Quad Legacy instrument Training.
  • Waters SQD
  • Waters QDA Training.
  • Waters Xevo G2-XS (Abroad Training).
  • Mass lynx security training.
  • Mass lynx troubleshooting training.
  • UNFI training.

Timeline

Senior Service Engineer

Gulf Scientific Corporation
06.2022

Assistant Manager

Waters India Pvt Ltd
12.2010 - 06.2022

Technical support executive

SPINCO BIOTECH PVT LTD
12.2008 - 12.2010

Diploma (Electronics and communication engineering) -

Adhiparasakthi Polytechnic College
01.2003 - 04.2005

MBA - Marketing

SRM Intuited of Management
04.2001 -

B. E (Electronics and communication engineering) - undefined

GKM engineering college Chennai (Affiliated by Annauniversity)

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Balaji JayagopalField Service Engineer