Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Personal Information
Accomplishments
Software
Timeline
Generic

Barkha Patidar

Business Analyst
Pune

Summary

Business Analyst with 7+ years of experience in process optimization, stakeholder engagement, and data-driven decision-making. Skilled in gap analysis, market research, ROI and financial analysis, and Agile project delivery. Proficient in tools like JIRA, Confluence, MySQL, Figma, and Tableau. Known for driving user adoption, improving customer engagement, and delivering actionable insights.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Business Analyst

EntSol360 Enterprise Solution
11.2023 - Current
  • Led gap analysis and requirement gathering for tailored industry-specific applications.
  • Conducted market research to assess competition, pricing, and product positioning.
  • Delivered ROI models, pricing strategies, and breakeven analyses to support profitability.
  • Performed financial and cost-benefit analysis to ensure value-driven outcomes.
  • Evaluated business risks and recommended strategic mitigation plans.
  • Designed workflows, wireframes, and demos using Figma and PowerPoint to streamline client approvals.
  • Created technical documentation and collaborated with developers and UI/UX teams for seamless execution.
  • Oversaw project timelines, tracked deliverables, and facilitated weekly client meetings.
  • Integrated priority client changes while maintaining deadlines and scope.
  • Developed data visualizations that enhanced stakeholder understanding and boosted engagement by 15%.
  • Collaborated with cross-functional teams to capture 95% accurate project requirements.

Senior Functional Consultant

Turgajo Technologies Pvt. Ltd.
07.2021 - 10.2023
  • Led end-to-end software implementations and data migrations, ensuring seamless integration and on-time delivery.
  • Implemented ERP systems for 10+ clients, boosting operational efficiency by 30%.
  • Created SOPs and training materials to streamline processes and support smooth user onboarding.
  • Managed a query resolution system, resolving 80+ client issues and improving response times.
  • Oversaw sandbox setup, cutting testing time and reducing downtime by 25% during go-live.
  • Conducted user training sessions, driving a 40% increase in adoption within the first month.

Techno-Functional Consultant

EntSol360 Enterprise Solution
11.2020 - 06.2021
  • Provided L1 and L2 techno-functional support, improving system performance and operational efficiency.
  • Led onboarding and training for new systems, ensuring smooth transitions and high client adoption.
  • Contributed to solution design and conducted thorough testing to ensure product quality on production servers.
  • Created detailed technical documentation, reducing support ticket resolution time by 20%.
  • Executed seamless data migrations with zero data loss, ensuring uninterrupted business operations.

Technical Support Consultant(L2)

BatchMaster Software
07.2017 - 11.2020
  • Provided L2 support for ERP systems, diagnosing and resolving complex technical issues to maintain smooth daily operations.
  • Supported global users across time zones, ensuring timely resolution of incidents and minimizing business disruption.
  • Assisted in ERP system integrations, enhancing cross-module functionality and overall system performance.
  • Collaborated with development teams to escalate and troubleshoot recurring issues, contributing to system stability and continuous improvement.
  • Conducted root cause analysis for high-impact incidents and implemented preventive solutions.
  • Maintained system logs and documentation for audits and compliance tracking.
  • Trained end-users and junior support staff on issue resolution and best practices, improving support efficiency.
  • Created and updated knowledge base articles, reducing repeat queries and support dependency.

Education

MBA - Financial Administration

Prestige Institute of Management and Research
08.2015 - 05.2017

Skills

Requirements Gathering

Stakeholder Management

Business Process Improvement

Data Analysis & Interpretation

Business Case Development

Gap Analysis

Functional & Business Specifications

Use Case Development

Agile Methodology

JIRA

Confluence

Elicitation

Visio

Tableau

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Certification

Tableau (Beginner), Scaler Academy

Awards

Employee of the Month, Turgajo Technologies Pvt. Ltd.

Personal Information

Date of Birth: 05/08/95

Accomplishments

  • Awarded the employee of the month Award.

Software

SAP B1

Microsoft GP

Timeline

Business Analyst

EntSol360 Enterprise Solution
11.2023 - Current

Senior Functional Consultant

Turgajo Technologies Pvt. Ltd.
07.2021 - 10.2023

Techno-Functional Consultant

EntSol360 Enterprise Solution
11.2020 - 06.2021

Technical Support Consultant(L2)

BatchMaster Software
07.2017 - 11.2020

MBA - Financial Administration

Prestige Institute of Management and Research
08.2015 - 05.2017

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Barkha PatidarBusiness Analyst