Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Bela Vaidya

Bela Vaidya

Senior Product Associate / AVP
Mumbai

Summary

Results-driven professional in Product development, experienced with developing cutting-edge products that meet market needs. Utilizes strong problem-solving skills to address functional and design challenges and enhance product features. Track record of fostering collaborative environments and ensuring project adaptability.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Product Associate (AVP)

JPMorgan Chase & Co
03.2023 - Current
  • As a Journey owner for a huge strategic project, defining the product roadmap and laying out a plan for implementation of the same.
  • Collaborating with cross-functional teams and areas, such as Business, Controls, UI/UX designers, Developers, testers, Analytics team, other area products' product managers, engineering leads, program managers, etc.
  • Responsible for gathering, collecting, and analyzing requirements in a highly collaborative, cross-functional matrix organization and converting them into initiatives, Epics, or stories.
  • Skilled at working alone as a liaison between Business Control, External Applications, Disputes, Risk, regulatory reporting, and Corrections team to gather requirements and evaluate impact.
  • Expert in driving JAD discussions for decision making and agreement, yearly/quarterly planning discussions, good presentation and walk through skills and in documenting the outcome of discussions.
  • As a lead of the journey integrating workflows within an application, I'm responsible for envisioning and driving the implementation of end to end journey of a product/application involving multiple teams of workflows, walking them through the process, the checklist, the contract, and the process involving - impact analysis, gap analysis, technical solutions, API details research and onboarding, design signoffs, controls signoff, testing scope evaluation and scripts review and signoff and leading production validation post production release.
  • Domain knowledge in Consumer banking and Operations - service.

Senior Consultant - IT Advisory

Ernst & Young LLP
09.2018 - 03.2023
  • Lead BA in driving the transformation of the digital ‘quote to buy’ journey of Insurance of Home, Car, Bike and Van, from one platform to another while optimizing the journey, using data enrichment services, API calls, UI interactive components, making it more user-friendly, resulting in increased conversion rate, for UK’s well known Insurance provider.
  • Experience in driving the implementation of Web analytics/Tag management, CRO and Throttling for the insurance journeys implemented on react platform.
  • Single handedly driven the IT implementation of solutions like enhancement of Data enrichment services, EWS (early warning signal) Triggers, Renewal calling process (data upload and update in CRM) and Runner bot mobile app
  • Single handedly implemented the campaigns logic in ODS (Operational data store) for a lending company.
  • Transformed a manual Life insurance process of an Indian multinational conglomerate, into a digital process completely, with extensive stakeholder management, collaboration, testing and validation.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.
  • Domain knowledge in lending, Home insurance, life insurance and motor insurance.
  • Ability to handle multiple clients with multiple projects.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.

Senior Business Analyst

IIFL (India Infoline Limited)
06.2018 - 09.2018
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • I was the only BA in Retail brokerage technology department to discuss with business, understand their requirement, translate them into BRD and FRS, assess feasibility and timelines, provide details to development team and driving the same to implementation.


Senior Business Analyst

EXL Services Pvt. Ltd.
06.2015 - 06.2018


  • As a Business Analyst, for a leading credit card issuer like Citi, liaised with the Credit Policy (Risk) team for requirements elicitation, creating Policy grid documents and process flows, implementation and validation on business logic.
  • Evaluated existing Credit Card Acquisitioning System of Citi and emulated the process on a newer platform.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Hands-on experience in the implementation of rules-based solutions for credit cards - in Structured Rule Language (SRL) using FICO’s Blaze RMA (Rule maintenance application) for the credit card acquisition / customer onboarding process.

Software Engineer

HSBC Software Development India Pvt. Ltd.
08.2012 - 06.2015


  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Synched FATCA code in 13 European countries as a developer, in HSBC GLT, as part of RBWM Core banking.
  • Effective debugging strategies, resulting in fewer software defects.

Education

Bachelor of Engineering - Information Technology

Mumbai University
Mumbai, India
04.2001 -

Diploma - Information Technology

Maharashtra State Board of Technical Education
Mumbai, India
04.2001 -

Skills

    Product portfolio management

    Product launch execution

    Master data management

    Product documentation

    User story creation

    Product backlog management

    Data-driven decision making

    Data analytics

    Product metrics tracking

    Product strategy development

    Product lifecycle management

    Product alignment

    Feature prioritization

    Technical documentation

    Release planning

    Stakeholder communication

    Data mapping

    Wireframing and prototyping

    Product performance monitoring

    Product adoption analysis

    Feedback assessment

    Product roadmap planning

    Design thinking

    Technical problem solving

    Strategic planning

    Technology integration

    Requirements gathering

    Teamwork and collaboration

    Problem-solving abilities

    Strong communication and interpersonal skills

    Team leadership

    Honest and dependable

    Multitasking Abilities

    Product presentation

    Creative thinking

Certification

Professional Scrum Product Owner (PSPO) - 1

Timeline

Senior Product Associate (AVP)

JPMorgan Chase & Co
03.2023 - Current

Senior Consultant - IT Advisory

Ernst & Young LLP
09.2018 - 03.2023

Senior Business Analyst

IIFL (India Infoline Limited)
06.2018 - 09.2018

Senior Business Analyst

EXL Services Pvt. Ltd.
06.2015 - 06.2018

Software Engineer

HSBC Software Development India Pvt. Ltd.
08.2012 - 06.2015

Bachelor of Engineering - Information Technology

Mumbai University
04.2001 -

Diploma - Information Technology

Maharashtra State Board of Technical Education
04.2001 -

Similar Profiles

CREATE PROFILE
Bela VaidyaSenior Product Associate / AVP