Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Bhagyashree Shukla

Technical Advisor
Pune

Summary

Detail-oriented DOMO Technical Advisor with over three years of experience in Business Intelligence, Data Integration, and Technical Support. Expertise in DOMO BI, including ETL processes, dashboard creation, data flows, SQL optimization, data validation, and API integrations. Proven track record of developing and enhancing DOMO dashboards while driving BI transformation initiatives. Strong communicator skilled in collaborating with business users and training teams on best practices in Business Intelligence.

Overview

4
4
years of professional experience
7
7
Certifications

Work History

Technical Support Advisor

DOMO Technologies
Pune
04.2024 - Current
  • - Developed and optimized DOMO dashboards using Cards, Pages, and drill-down filters, improving user accessibility and decision-making.
  • - Built and maintained ETL pipelines with DOMO Magic ETL and SQL transforms to ensure high data quality.
  • - Conducted dashboard rationalization by assisting in inventory, classification, and retirement/consolidation of underutilized dashboards.
  • - Monitored data refreshes and executed troubleshooting to maintain data integrity and performance.
  • - Collaborated with business stakeholders to translate requirements into DOMO BI solutions.
  • - Trained clients and internal teams on DOMO data visualization tools and best practices.
  • - Conducted triage responsibilities and provided advanced troubleshooting for DOMO BI usage.

Technical Support Engineer II

PowerSchool
Bengaluru
01.2022 - 03.2024
  • - Managed BI solutions for 40 North American schools, resolving technical and data-related issues.
  • - Developed and consumed REST APIs for seamless data transfer across platforms.
  • - Manipulated datasets with SQL queries for reporting and analytics.
  • - Integrated Salesforce with BI workflows and handled support console case management.
  • - Performed data imports, system diagnostics, and network performance evaluations.

Associate Analyst

HCL Technologies
Bengaluru
05.2021 - 01.2022
  • - Supported clients via email/voice, ensuring BI and data operations continuity.
  • - Designed, maintained, and queried MySQL databases to meet client requirements.
  • - Troubleshot performance bottlenecks and optimized SQL scripts for reporting.

Education

Bachelor of Engineering - Computer Science

Technocrats Institute of Technology
Bhopal, India
01.2020

Skills

Technical Skills: DOMO BI (Magic ETL, Cards, Pages, DDX Bricks), SQL, Dataflows, Dashboard Optimization, REST APIs, Salesforce, AWS, Python, HTML, CSS, JIRA, Data Governance, Performance Tuning

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Certification

AWS Certified Cloud Practitioner (2019 – 2022)

Interests

Public Speaking, Data Visualization, Management, Traveling

Timeline

Technical Support Advisor

DOMO Technologies
04.2024 - Current

Technical Support Engineer II

PowerSchool
01.2022 - 03.2024

Associate Analyst

HCL Technologies
05.2021 - 01.2022

Bachelor of Engineering - Computer Science

Technocrats Institute of Technology

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