Bhausaheb Pund
Chh. Sambhajinagar
Summary
Dynamic Collections Manager with over 11+ years thriving in high pressure, team atmospheres. Extensively trained in Collection. Strong team leader with clear record of success meeting revenue and staff retention goals.
An astute professional of experience in Recovery/Collection Management/Team management in Home lone/Tractor Loan/Retail loan/Agri Loan portfolio in may originations.
Overview
12
12
years of professional experience
Work History
Collection Manager
HDFC Bank Ltd
Jalna, India
05.2023 - Current
- Currently handling Agri Portfolio of Jalna & Badnapur area with above 7-8 Cr and customer count above 400.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Successfully implemented new technologies and process automations to encourage continuous improvement.
- Worked with legal resources and recovery teams to manage default issues.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Researched accounts and completed due diligence to resolve collection problems.
- Visited premises of customers to directly collect payments.
Deputy Collection Manager
Axis Bank ltd
Chh.Sambhajinagar & Jalna, India
09.2017 - 03.2023
- Handled the Portfolio of Tractor Collection since 25th Oct.2019 to Mar 23 at Aurangabad & Jalna Location
- Handling Rx (zero) to NPA Bkt More than 500 cases & 15cr+ portfolio in different time and location.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Primarily responsible for managing the all activity of collections Department in Aurangabad & Jalna location.
- Develops and implements strategic plans for the department, and markets the expertise of the departments as a collective resource.
- Follow up with the sales teams and upper sales management as part of the escalation process regarding payments and discrepancy resolution
- Reviewing the collections strategy regularly and training Agency Managers to ensure that the targets are met.
- Ensuring regular reviews, coach supervisors, team members to improve performance and ensure compliance with policies
- Analyzing the delinquency reports and monitoring the trends in collections by referring to concerned areas & profile patterns and feedback.
- Ensure follow-up on all Return Cheques for resolution including Sec 138 of NI Act, Civil cases and lokadalat.
- Achieving collections efficiency targets in recovery pool ensuring performance on productivity through capacity planning.
- Motivating the team members by setting up a weekly meeting and fixing up the related issues and identifying the training needs.
Sr. Collection Executive
Janalakshmi Financial Service
Shrirampur, India
06.2017 - 09.2017
- Handled the Portfolio of Micro Collection since 12th June2017 to 5th Sep 2017 at Shrirampur Location
- In the Periods of past 03 Months the Wolff is being reduced by 10% NPA has maintain
- I have handle as now 1600 cases.
- Collaborated on collection and dispute resolution issues.
Team Leader
Tata Business Support Services Ltd.
Ahmednagar, India
03.2016 - 06.2017
- Currently monitoring Ahmednagar, Satara & Akola area with more than 500+ Accounts of portfolio of 15+ corers with the team of 8 collection executives.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Reviewed, implemented and updated company records related to team activities for future reference.
Collection Executive
Bank of Maharashtra {Maitreya Recovery & Enforcement Pvt. Ltd.}
Shrirampur, India
03.2012 - 07.2016
- Currently handling Shrirampur, Belapur & Taklibhan Branch in Ahmednagar & portfolio of 4 cr
- As a collection executives.
- Collaborated on collection and dispute resolution issues.
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Adhered to established guidelines to increase profits and collect supplier payments.
- Researched and resolved accounts payable discrepancies.
Education
MBA -
Pune
B.A. -
Pune
06.2014
D.ed -
Pune
09.2010
H.S.C. -
Pune
06.2008
S.S.C. -
Pune
06.2006
DRA -
IIBF
09.2014
Skills
- MS-CIT, Excel, Vlookup, MIS, Word
- Good Communication and customer service skills
- Strong attention to detail, goal oriented
- Ability to prioritize and manage multiple responsibilities
- Outstanding skills in relationship building
- Extremely motivated and flexible team contributor
- Proven record of efficiency and continuous development
- Flexible regarding work schedule – overtime, night and weekends
Languages
Marathi, Hindi, English
Work Objective
A good position with a bank seeking aggressive collection development, team building, communication and exceptional selling and marketing skills.
Personal Information
- Marital Status: Married
- Date of Birth: 06/02/89
- Nationality: Indian
Reference -
REFERANCE -:
Mr. Yogesh Deshmukh
Regional Manager
Bank of Baroda, Mumbai
Cell No -9922211099
Mr. Mahesh Magar
RDM - Nashik
ICICI Bank Ltd
Cell No. 9970859470
Timeline
Collection Manager
HDFC Bank Ltd
05.2023 - Current
Deputy Collection Manager
Axis Bank ltd
09.2017 - 03.2023
Sr. Collection Executive
Janalakshmi Financial Service
06.2017 - 09.2017
Team Leader
Tata Business Support Services Ltd.
03.2016 - 06.2017
Collection Executive
Bank of Maharashtra {Maitreya Recovery & Enforcement Pvt. Ltd.}
03.2012 - 07.2016
MBA -
Pune
B.A. -
Pune
D.ed -
Pune
H.S.C. -
Pune
S.S.C. -
Pune
DRA -
IIBF