Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

BHAVYA KARKERA

Office 365 Consultant
Thane

Summary

Senior Consultant with expertise in strategic solutions and business transformation. Proficient in stakeholder management, process optimization, and project execution. Experienced in leading cross-functional teams to meet organizational objectives. Focused on driving innovation and continuous improvement initiatives.

Overview

9
9
years of professional experience

Work History

Senior Consultant

Thyssenkrupp
03.2025 - Current
  • Leading a Team & helping them resolve SharePoint issues.
  • Working on Project as per requirement, building & planning the site. Led the SharePoint page creation and governance team, overseeing site design, content management.
  • Conducted regular audits and updates on SharePoint pages to ensure content accuracy, relevance, and compliance with company policies.
  • Automated page publishing workflows using Power Automate to streamline content approval and publishing cycles.
  • Managing Security & compliance for SharePoint.
  • Collaborated with business units to gather requirements and build SharePoint pages
  • Ensuring achieving all the targets given by client is achieved.
  • Providing SharePoint online and On-premises environment technical support.
  • Ensuring making the team technically competent by providing them necessary knowledge.

Project Lead

Genpact
09.2022 - 11.2024
  • Company Overview: A global professional services firm.
  • Providing SharePoint online and On-premises environment technical support.
  • Getting into discussion with client for new project & creating to be' process.
  • Leading a Team & helping them resolve SharePoint issues.
  • Discussion with stakeholders/client for milestone, hiring & technical aspects.
  • Performed Disaster recovery DR for SharePoint.
  • Ensuring achieving all the targets given by client is achieved.
  • Ensuring making the team technically competent by providing them necessary training.
  • Working on all SharePoint & Admin related activities.
  • Created documentation for Power Apps Governance, COE Toolkit Installation, Security Roles, manage Data gateway, DLP Policies.
  • Deployed solution using power platform pipeline.
  • Setup COE tool kit and data gateway.
  • Created DLP Policies in Power platform.
  • Managed security Roles in Power Platform.

Technical Lead

Team Computers (Client: Lupin Pharma)
01.2021 - 12.2022
  • Company Overview: A technology company specializing in IT solutions.
  • Leading the project for Migration activities.
  • Hands-on experience on SharePoint Online, OneDrive for Business, Security & Compliance Center, Power Platforms.
  • Daily discussion with clients and vendors for UAT and production.
  • Providing technical assistance to Support Engineers.
  • Research and evaluate alternative solutions and recommend the most efficient and cost effective solution.
  • Responsible for guiding cross-functional teams through the technical design of features.

Senior Technical Engineer for SharePoint Online

Concentrix
06.2020 - 03.2021
  • Company Overview: A global leader in customer service.
  • Working on escalation cases.
  • Working on high load cases.
  • Providing technical training.
  • Working on all SharePoint activities.

Technical Consultant for SharePoint Online

Wipro
01.2017 - 02.2020
  • Company Overview: A leading global information technology, consulting, and business process services company.
  • Providing Technical Support for Office 365 Premier Customers from EMEA and US Region.
  • In-depth investigation and timely resolution of customer issues and problems.
  • Knowledge of Architecture features and limitations of Microsoft SharePoint.
  • Troubleshooting on all SharePoint Online issues.
  • Creating and Troubleshooting Site Columns, Master Page, and more.
  • Performing research for unresolved issues and knowledge sharing.

Education

Engineering -

Pillai college of Engineering

Diploma - undefined

S.H Jondhale College of Engineering and Technology

Skills

Disaster Recovery

Fiddler

Impact Analysis

Microsoft SharePoint

Office 365

OneDrive

Powershell

SharePoint

Strategic Planning

UAT

Consulting

Project management

Accomplishments

  • Project Leadership and Team Development
  • Leading multiple projects successfully while ensuring client satisfaction and technical competence in my team.

Timeline

Senior Consultant

Thyssenkrupp
03.2025 - Current

Project Lead

Genpact
09.2022 - 11.2024

Technical Lead

Team Computers (Client: Lupin Pharma)
01.2021 - 12.2022

Senior Technical Engineer for SharePoint Online

Concentrix
06.2020 - 03.2021

Technical Consultant for SharePoint Online

Wipro
01.2017 - 02.2020

Diploma - undefined

S.H Jondhale College of Engineering and Technology

Engineering -

Pillai college of Engineering

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BHAVYA KARKERAOffice 365 Consultant