Verginia Williams
Pune
Summary
Dynamic Legal Regulatory Compliance Specialist with a proven track record at AllState, adept at navigating insurance regulations and enhancing customer satisfaction. Skilled in data analysis and reporting.
Recognized for effective communication and problem-solving abilities, ensuring timely resolution of client issues.
Overview
5
5
years of professional experience
Work History
Legal Regulatory Compliance Specialist
AllState
11.2020 - Current
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Carried out administrative tasks by communicating with clients, distributing mail regarding the insurance.
- Reviewed outstanding requests and redirected workloads to complete task on time.
Salesforce Analyst
Cognizant
07.2020 - 10.2020
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Masters in Computer Application -
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal, India03-2016
Bachelor in Computer Application -
Barakatullah University
Bhopal, India03-2012
12th CBSE -
Carmel Convent School
Gwalior, India03-2006
10th Standard -
Carmel Convent School
Gwalior, India03-2004
Skills
- Insurance regulations
- Office Tools Excel, Word, Powerpoint
- Java, SQL, HTML, Python
Timeline
Legal Regulatory Compliance Specialist
AllState
11.2020 - Current
Salesforce Analyst
Cognizant
07.2020 - 10.2020
Masters in Computer Application -
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bachelor in Computer Application -
Barakatullah University
12th CBSE -
Carmel Convent School
10th Standard -
Carmel Convent School
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