Bikram Khandka
Pune
Summary
Proven leader in sales and team management, I excelled at DCB Bank by driving sales growth and fostering strong client relationships. Skilled in strategic planning and motivational coaching, I led teams to surpass targets through effective sales training and performance monitoring. Achieved notable client satisfaction and loyalty by leveraging my relationship-building and sales expertise.
Overview
18
18
years of professional experience
Work History
Real Estate Consultant
Phoenix Enterprises
07.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Business Owner
Resturant
06.2014 - 04.2020
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Implemented efficient systems for inventory management, order processing.
- Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Sales Manager
DCB Bank
02.2011 - 04.2013
- Handled Corporate companies
- Making Tie -up with corporate for salary account and doing documentation with companies with bank
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Team Leader
HDFC Bank
09.2006 - 02.2011
- Corporate Sales and corporate tie up for salary account
- Cross sale product like insurance ,saving account ,loans and credit card
- Handling Team and managing all process regarding target meet
- meeting corporate regarding
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Commerce - Accounting And Finance
Pune University
Pune07.2006
Diploma in Hotel And Business Management -
Dian Institute of Hotel Management
Pune06.2006
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Product Knowledge
- Sales expertise
- Sales Presentations
- Strategic Planning
- Positive and upbeat
- Direct Sales
- Sales process
- Sales Planning
- Sales processes
- KPI Tracking
- Customer Complaint Resolution
- Sales coordination
- Lead Identification and Generation
Timeline
Real Estate Consultant
Phoenix Enterprises
07.2020 - Current
Business Owner
Resturant
06.2014 - 04.2020
Sales Manager
DCB Bank
02.2011 - 04.2013
Team Leader
HDFC Bank
09.2006 - 02.2011
Bachelor of Commerce - Accounting And Finance
Pune University
Diploma in Hotel And Business Management -
Dian Institute of Hotel Management
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