Power BI
BIPASHA KAR
Human Resource Business Partner
Pune
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management and leave of absence. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
11
11
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Human Resource Business Partner
TATA CONSULTANCY SERVICES
1 2016 - Current
- Coach employees and resolve employee relations matters with empathy and professionalism
- Discovered and resolved complex employee issues that affected management and business decisions.
- Advised senior management on organizational development and change management initiatives.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Facilitate skip-level meetings to address employee concerns and grievances effectively
- Collaborate with business leaders on various HR processes including but not limited to Performance Management, Talent Management, Capability Development and Succession Planning
- Design, plan, and execute engagement programs to enhance employee morale and team cohesion
- Foster a culture of high performance by providing support and guidance to employees
- Take proactive initiatives to strategize retention, control attrition, and enhance employee satisfaction
- Implement retention programs aligned with organizational culture and values
- Maintain effective channels of communication to understand employee sentiment and address grievances promptly
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Coordinated technical training and personal development classes for staff members.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Gained extensive knowledge in data entry, analysis and reporting.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Reduced employee turnover rates with targeted retention strategies and support systems.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Distributed employee engagement surveys to identify areas of improvement.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Liaised between multiple business divisions to improve communications.
- Spearheaded talent acquisition efforts for organizational success and strategic growth.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Practitioner-CRM Operations
CONCENTRIX INDIA
11.2014 - 01.2016
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Administrative Profile
GLAXO KSMITHLINE PHARMACEUTICAL LTD
04.2013 - 05.2014
- Arranging for travels and accommodation for Doctors Seminar and visits
- Report to Regional Business Head
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Executed record filing system to improve document organization and management.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
PGDM Human Resource Management -
Institute Of Engineering and Management, West Bengal
Bachelor of Business Administration Honors - undefined
Maulana Abul Kalam Azad University of Technology, West Bengal
Skills
- Task Prioritization
- Employee Relations Oversight
- Exit Interviews and Processes
- Conflict Resolution
- Relationship Building
- Team building
- Organizational Development
- Compliance
- Internal Communications
- Adaptability and Flexibility
- Performance Optimization
- Problem-solving abilities
Certification
Certified in "SAP HR'' from E Tech Guys.
Locations
Pune, India
Software
Microsoft office
SAP HR
Interests
Travelling
Timeline
Practitioner-CRM Operations
CONCENTRIX INDIA
11.2014 - 01.2016
Administrative Profile
GLAXO KSMITHLINE PHARMACEUTICAL LTD
04.2013 - 05.2014
Human Resource Business Partner
TATA CONSULTANCY SERVICES
1 2016 - Current
PGDM Human Resource Management -
Institute Of Engineering and Management, West Bengal
Bachelor of Business Administration Honors - undefined
Maulana Abul Kalam Azad University of Technology, West Bengal
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