Results-driven healthcare professional with 12+ years of experience in hospital sales and operations management, seeking a challenging role that utilizes my skills in driving business growth, improving operational efficiency, and enhancing patient satisfaction
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Clinical Engagement – Manager
Shantilal Shanghvi Eye Institute
Mumbai
08.2024 - Current
Develop and execute sales strategies to drive business growth, increase market share, and expand hospital services.
Manage hospital operations, ensuring efficient patient care, coordinating with medical, administrative, and support staff.
Supervise and mentor administrative and support staff, provide training and performance evaluations.
Analyse market trends, competitor activity, and customer feedback to form sales and operational strategies.
Ensure compliance with hospital policies, medical guidelines, and regulatory requirements.
Business Development Manager
Lilavati Hospital and Research Centre
Mumbai
03.2023 - 08.2025
Explore newer geographical areas, new markets for customer target for hospital.
Doing regular fieldwork to understand and develop sound marketing plans.
Getting more business from new and existing customers.
Visiting Nursing Homes and General Physicians to maintain relationship and generate business for tertiary care requirements.
Taking care of business development by delivering service to patients and customers.
Track the progress of weekly, monthly, quarterly and annual objectives.
Identifying opportunities and strategies to increase sales.
Monthly detailed report of the activity should be submitted in brief to the management about the activities assigned.
Execute the various activities planned as per the phasewise marketing plans such as CME’s, RTM’s, Workshops, Camps and Patient Education Programme.
Deputy Manager Sales & Business Development
Nanavati Super Speciality Hospital
06.2016 - 03.2023
Doing regular fieldwork to understand and develop sound marketing plans.
Visiting Nursing Homes and General Physicians to maintain relationship and generate business for tertiary care requirements.
Organizing marketing plans such as CME’s, RTM’s, Workshops and Health Camps.
Sales and Marketing Executive
Suburban Diagnostics India Pvt. Ltd.
12.2014 - 06.2016
Area Manager
Kokilaben Dhirubhai Ambani Hospital
02.2014 - 11.2014
Business Development Executive
Indus Health Plus Pvt. Ltd.
07.2012 - 01.2014
Education
Bachelor of Management Studies (BMS) - Marketing And Retailing
Mumbai University
Mumbai
01.2009 - 01.2012
HSC - undefined
Maharashtra Board
01.2008 - 01.2009
SSC - undefined
Maharashtra Board
01.2006 - 01.2007
Skills
Location Preference
Mumbai
Strengths Attributes
Team Player: Equally adept at independent and team work, ensuring seamless collaboration and effective communication.
Rapid Learner: Quick to learn and implement new skills, processes, and technologies, driving continuous improvement and growth.
Time Management Expert: Proven ability to prioritize tasks, manage time, and meet deadlines, ensuring efficient and productive work flow.
Adaptable: Easily adaptable to new environments, processes, and technologies, demonstrating flexibility and a willingness to learn.
Organized Multitasker: Well-organized and skilled at multitasking, effectively managing multiple projects and tasks simultaneously.
Customer Service Expert: Excellent customer service skills, ensuring a positive experience for patients, families, and healthcare professionals.
MS Office Proficient: Proficient in MS Office, including Word, Excel, and PowerPoint, enabling efficient creation and management of documents, spreadsheets, and presentations.
Personal Information
Hobbies: Playing cricket, Badminton, Cycling, Watching movies, Listening to music, Singing
Date of Birth: 11/12/89
Nationality: Indian
Marital Status: Married
Timeline
Clinical Engagement – Manager
Shantilal Shanghvi Eye Institute
08.2024 - Current
Business Development Manager
Lilavati Hospital and Research Centre
03.2023 - 08.2025
Deputy Manager Sales & Business Development
Nanavati Super Speciality Hospital
06.2016 - 03.2023
Sales and Marketing Executive
Suburban Diagnostics India Pvt. Ltd.
12.2014 - 06.2016
Area Manager
Kokilaben Dhirubhai Ambani Hospital
02.2014 - 11.2014
Business Development Executive
Indus Health Plus Pvt. Ltd.
07.2012 - 01.2014
Bachelor of Management Studies (BMS) - Marketing And Retailing
IT Specialist (Network) at National Eye Institute, National Institute Of HealthIT Specialist (Network) at National Eye Institute, National Institute Of Health