Adept Business Analyst with a proven track record at JP Database Solutions, excelling in requirements gathering and project management. Mastered the art of translating client needs into actionable documents, enhancing project delivery by leveraging tools like JIRA. Demonstrated leadership in strategic planning and quality assurance, significantly contributing to business operations.
Requirements Gathering
Project Management
Documentation Tools: MS Word, MS PowerPoint, MS Excel
Modeling Tools: MS Visio
Project Management and Reporting Tools: JIRA, Power BI, & Tableau
Prototyping and Wire frames Tools: Axure & Balsamiq
Property Sales and Contract Management
Developed a comprehensive functionality for users to display projects, enabling prospects to select properties and add them to a cart. Collaborated with the client team to implement features allowing employees to create contracts, while enabling buyers to sign them online. Integrated the signed contracts into the software, automatically updating relevant modules such as the Buyer’s Guide and Aftercare modules of Huisinfo.
Smart Letter Dispatch & Task Automation
Designed and implemented a system for employees to send various types of letters for object delivery and pre-delivery. Developed functionality for users to create and manage templates, which were then utilized in task automation. Enabled users to automate tasks, track ongoing, completed, and failed tasks, and register all communications sent through the automated processes.