Open To Work
Carmina Alik
Majuro
Summary
Professional Coordinator/Interpreter/Translator with a strong background in legal communication and document translation. Proven track-record in facilitating effective cross-cultural interactions and optimizing patient care coordination. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Interpreter/Translator
HAWAII JUDICIARY
01.2005 - Current
- Interpreted for non-English speakers in criminal, traffic, and civil cases, enhancing legal communication.
- Facilitated depositions for private law offices, police interviews, and child protective services meetings.
- Delivered interpretation services both in person and online across California, Washington, Oregon, and Hawaii.
- Supported site translations to ensure accurate understanding of legal documents as needed.
Project Associate Coordinator
PACIFIC HEALTH RESEARCH INSTITUTE
Honolulu
01.2003 - 01.2005
- Provided constant flow of communication and effective coordination in Marshallese & English to ensure patient care and quarterly follow-up appointments mandated by Department of Energy to be completed.
- Ensured the mandated quarterly data collections were completed by each patient with their designated providers.
- Facilitated community meetings in Hawaii locations where DOE physicians could inform patients on any medical program updates.
- Carefully coordinated travel & hotel accommodations to ensure participation of patients & stakeholders for quarterly community meetings.
- Maintained project documentation and ensured compliance with mandated requirements.
- Prepared and presented progress reports to senior management and stakeholders.
- Travel occasionally required to ensure smooth transition of reports to the medical doctors who presented the information to the RMI government as well as the U.S. DOE officials.
Medical Referral Coordinator (MISSA)
RMI MINISTRY OF HEALTH
Honolulu
03.2000 - 01.2003
- Ensured medications were taken correctly, preps for medical tests understood.
- Coordinated patient referrals to ensure timely pickup to and from airport, hotel, and access to healthcare services.
- Coordinated assigned living quarters, a weekly stipend, and medical appointments.
- Ensured clear communication with physicians & nurses regarding medical treatment & records needed.
- Translated as needed at every doctor’s visit and medical procedure.
- Ensured patients understood their medical conditions and procedures clearly.
Medical Referral Coordinator (177 Health Care)
RMI (Mercy International Health Svc)
Honolulu
10.1997 - 01.2000
- Coordinated patient referrals to ensure timely access to healthcare services.
- Managed communication between patients, providers, and others.
- Assisted patients in understanding referral procedures and next steps.
- Monitored referral status and followed up with patients as needed.
- Answered questions and resolved concerns raised by both patients and specialists.
- Communicated regularly with patients regarding their care plans following a referral.
- Monitored patient progress throughout the referral process.
- Assisted referred patients in filling out applications and insurance forms.
- Coordinated with healthcare providers to verify patient insurance coverage and obtain necessary pre-authorizations for treatments.
Medical Referral Coordinator (177 Health Care)
RMI, Mercy International Health Svc.
Honolulu
01.1989 - 01.1994
- Managed office rent, furniture, equipment and supplies as needed.
- Coordinated patient referrals to ensure timely access to healthcare services.
- Maintained database to ensure accurate payment of patient/escort stipend.
- Provided transportation for patients/escorts to the bank to cash stipend checks, shop for groceries and medical appointments.
- Provided communication & language access in English/Marshallese to patients and family.
- Ensured the completion of medical treatment & access of final medical records prior to their safe return to the RMI.
- Coordinated provision of medical technicians and/or equipment as needed.
- Coordinated transport/preparation of remains of a deceased patient with a funeral home & family back to the RMI as the situation arises.
- Coordinated with external pharmaceutical agencies to ensure cost-effective & timely processing of formulary order.
- Picked up, packed and shipped pharmaceuticals to the 177 Healthcare Program in Majuro.
- Attended regular meetings with participating Medical Center to ensure continued collaboration for patient referral care, as well as on-site office space.
- Regular maintenance & registration of office vehicles.
- Adhered to HIPAA regulations.
- Reviewed data obtained from referring physicians for compliance & follow-thru.
- Assisted referred patients in filling out forms.
- Participated in training and professional development opportunities.
Sales Associate
SEARS CORPORATION
Honolulu
01.1987 - 01.1989
- Assisted customers with product selection and inquiries daily.
- Processed transactions accurately and efficiently at the point of sale.
- Resolved customer complaints by providing prompt and courteous solutions.
- Placed special orders or called other stores to find desired items.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Sorted & organized garments according to style & type.
- Responded to management requests.
Education
Certified Legal/Medical/Community Interpreter - Interpretation & Translation Svc
UNIVERSITY OF HAWAII, MANOA
2500 Campus Road, Honolulu, HI01.2010
Bachelor of Science - Business Administration
CALIFORNIA STATE UNIVERSITY, STANISLAUS
One Campus Road, Turlock, CA05-1997
Some College (No Degree) - Biology
OREGON STATE UNIVERSITY
Corvallis, OR01-1985
Associate of Science - Computer Science
MT. HOOD COMMUNITY COLLEGE
Gresham, OR05-1984
Some College (No Degree) - General Studies
Walla Walla Community College
Walla Walla, WASkills
- Office management and records management
- Report generation
- Event and travel coordination
- Microsoft Office proficiency
- Adobe Creative Suite skills
- Google Workspace applications
- Internet research and networking
- Document translation and interpretation
- Cross-cultural communication skills
- Active listening techniques
- Time management strategies
- Relationship building and client support
- Professional ethics and accountability
- Public relations expertise
- Team collaboration and cultural competence
- Legal, medical, and sight translation
Languages
English
Proficient (C2)
C2
Marshallese
Native
Native
Certification
Certified Hawaii Tier II Legal Interpreter.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteHybridRemoteTimeline
Interpreter/Translator
HAWAII JUDICIARY
01.2005 - Current
Project Associate Coordinator
PACIFIC HEALTH RESEARCH INSTITUTE
01.2003 - 01.2005
Medical Referral Coordinator (MISSA)
RMI MINISTRY OF HEALTH
03.2000 - 01.2003
Medical Referral Coordinator (177 Health Care)
RMI (Mercy International Health Svc)
10.1997 - 01.2000
Medical Referral Coordinator (177 Health Care)
RMI, Mercy International Health Svc.
01.1989 - 01.1994
Sales Associate
SEARS CORPORATION
01.1987 - 01.1989
Certified Legal/Medical/Community Interpreter - Interpretation & Translation Svc
UNIVERSITY OF HAWAII, MANOA
Bachelor of Science - Business Administration
CALIFORNIA STATE UNIVERSITY, STANISLAUS
Some College (No Degree) - Biology
OREGON STATE UNIVERSITY
Associate of Science - Computer Science
MT. HOOD COMMUNITY COLLEGE
Some College (No Degree) - General Studies
Walla Walla Community College