Over 4.5 years of experience in operations. Results-driven Supply Chain Operations Associate at Accenture Solutions Private, skilled in MS Excel and Power BI. Expert in warranty claims processing, enhancing quality and reliability while leading teams to achieve operational excellence. Proven ability to train new members and conduct audits, ensuring compliance and efficiency in workflows.
Overview
9
9
years of professional experience
Work History
SUPPLY CHAIN OPERATIONS ASSOCIATE
Accenture Solutions Private
Mumbai
12.2019 - Current
Process warranty claims of up to 30K-35K Euros for all variants for the largest car manufacturer in the EMEA region.
Claim review, processing, and follow-up ensured all work was performed in accordance with warranty guidelines, identifying trends, patterns, and opportunities for improvement in quality and reliability, while managing savings and satisfaction.
Lead and motivate a markets team, providing direction and guidance to ensure efficient and effective workflow. To identify trends and collaborate with internal teams. Aiding communication, issues & ensuring alignment between onshore and offshore
As the Feedback Manager, I communicate regarding claims issues, negotiate warranty terms, and work to minimize, oversee, and manage all aspects, ensuring efficient claim processing, compliance, and handling concerns.
Provide training and assessment for new team members through ramp-up planning to enhance their skills and knowledge.
Conducted quality control checks to maintain standards and meet compliance requirements. Perform audits, weekly reports, manage dealer escalations, and concerns.
CAD Designer
PAN gulf pvt ltd
Thane
12.2015 - 06.2016
• Analyzed design for new projects
• Developing detailed shop drawings, bill of materials, saw lists, shear lists, and part layouts
• Maintaining a high knowledge of metal properties. Working predominately with stainless steel and aluminum.
• Design calculation, GA drawing, Fabrication drawing, Nozzle details,
• Plate layout and AS-built drawing for Vertical storage tank
• Verify data integrity and accuracy