Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHETAN J PANCHAL

Store Manager - CDIT
Mumbai

Summary

  • Highly motivated and competitive Manager with 15 years of experience in sales operation and building cohesive, top-performing and customer-centric teams.
  • Skilled in delivering quality and continuous improvement on all performance accountabilities and actively managing and increasing productivity of an organization.
  • Ethical team player results at delivering an outstanding performance & whilst achieving revenue and profit targets.
  • Engaged in driving all facets of sales, service and operations by motivating the team to achieve sales targets.
  • Possesses strong leadership and people management skills. Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions Professional Journey So Far.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Manager

Reliance Retail Ltd
05.2021 - Current
  • Increased the store sales with good average and managed to rank the store in profitability.
  • Achieved highest sales ever in the store sales history - Single day sale & MTD.
  • Groomed many staffs for next level.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Customer service centric approach.

Senior Area Sales Manager

Amazon
12.2018 - 05.2021

Manager - Retail Sales

Techrack concepts pvt ltd
04.2018 - 11.2018

Area Sales Manager

Amazon
07.2015 - 04.2018

Area Sales Manager

Blue & Blues Fashion (I) Pvt Ltd
06.2013 - 02.2015
  • Manufacturer / Retailer & Exporter of Ladies Hand Bags / Wallets & Men's wallets.

Territory Incharge

G O Trade Venture Pvt Ltd.
02.2011 - 05.2013

Business Development Manager

Etravel Online Pvt Ltd
04.2010 - 02.2011

Area Manager

Travelport
05.2009 - 04.2010

Holiday Consultant

Cambay family holidays, NEESA Leisure Ltd, Holidays Club Membership Company
10.2008 - 03.2009

Asst. Store Manager

My Dollar Store
05.2008 - 09.2008
  • (FMCG format - Division of Sankalp Retail Value).

Supervisor

Lifestyle International Pvt Ltd
07.2004 - 03.2008
  • A division of Landmark group, DUBAI).

CSA

Big Bazaar
07.2003 - 06.2004

Education

PGDM - Retail Management

Welingker Institute Of Management Studies
Matunga
01.2016 - 2018.01

Meghalaya (B.com) - Bachelor in Commerce

CMJ University
Salem, TN
03.2011 - 2012.03

Skills

    MS office, Excel

    Strategic Planning

    Sales Team Supervision

    Relationship Building

    Adaptability

Certification

Amazon - Best Area manager - India

Timeline

Store Manager

Reliance Retail Ltd
05.2021 - Current

Senior Area Sales Manager

Amazon
12.2018 - 05.2021

Manager - Retail Sales

Techrack concepts pvt ltd
04.2018 - 11.2018

PGDM - Retail Management

Welingker Institute Of Management Studies
01.2016 - 2018.01

Amazon - Best Area manager - India

12-2015

Area Sales Manager

Amazon
07.2015 - 04.2018

Area Sales Manager

Blue & Blues Fashion (I) Pvt Ltd
06.2013 - 02.2015

Meghalaya (B.com) - Bachelor in Commerce

CMJ University
03.2011 - 2012.03

Territory Incharge

G O Trade Venture Pvt Ltd.
02.2011 - 05.2013

Business Development Manager

Etravel Online Pvt Ltd
04.2010 - 02.2011

Area Manager

Travelport
05.2009 - 04.2010

Holiday Consultant

Cambay family holidays, NEESA Leisure Ltd, Holidays Club Membership Company
10.2008 - 03.2009

Asst. Store Manager

My Dollar Store
05.2008 - 09.2008

Supervisor

Lifestyle International Pvt Ltd
07.2004 - 03.2008

CSA

Big Bazaar
07.2003 - 06.2004
CHETAN J PANCHALStore Manager - CDIT