Highly motivated and competitive Manager with 15 years of experience in sales operation and building cohesive, top-performing and customer-centric teams.
Skilled in delivering quality and continuous improvement on all performance accountabilities and actively managing and increasing productivity of an organization.
Ethical team player results at delivering an outstanding performance & whilst achieving revenue and profit targets.
Engaged in driving all facets of sales, service and operations by motivating the team to achieve sales targets.
Possesses strong leadership and people management skills. Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions Professional Journey So Far.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Reliance Retail Ltd
05.2021 - Current
Increased the store sales with good average and managed to rank the store in profitability.
Achieved highest sales ever in the store sales history - Single day sale & MTD.
Groomed many staffs for next level.
Performed statistical analyses to gather data for operational and forecast team needs.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Introduced new methods, practices and systems to reduce turnaround time.
Customer service centric approach.
Senior Area Sales Manager
Amazon
12.2018 - 05.2021
Manager - Retail Sales
Techrack concepts pvt ltd
04.2018 - 11.2018
Area Sales Manager
Amazon
07.2015 - 04.2018
Area Sales Manager
Blue & Blues Fashion (I) Pvt Ltd
06.2013 - 02.2015
Manufacturer / Retailer & Exporter of Ladies Hand Bags / Wallets & Men's wallets.
Territory Incharge
G O Trade Venture Pvt Ltd.
02.2011 - 05.2013
Business Development Manager
Etravel Online Pvt Ltd
04.2010 - 02.2011
Area Manager
Travelport
05.2009 - 04.2010
Holiday Consultant
Cambay family holidays, NEESA Leisure Ltd, Holidays Club Membership Company
10.2008 - 03.2009
Asst. Store Manager
My Dollar Store
05.2008 - 09.2008
(FMCG format - Division of Sankalp Retail Value).
Supervisor
Lifestyle International Pvt Ltd
07.2004 - 03.2008
A division of Landmark group, DUBAI).
CSA
Big Bazaar
07.2003 - 06.2004
Education
PGDM - Retail Management
Welingker Institute Of Management Studies
Matunga
01.2016 - 2018.01
Meghalaya (B.com) - Bachelor in Commerce
CMJ University
Salem, TN
03.2011 - 2012.03
Skills
MS office, Excel
Strategic Planning
Sales Team Supervision
Relationship Building
Adaptability
Certification
Amazon - Best Area manager - India
Timeline
Store Manager
Reliance Retail Ltd
05.2021 - Current
Senior Area Sales Manager
Amazon
12.2018 - 05.2021
Manager - Retail Sales
Techrack concepts pvt ltd
04.2018 - 11.2018
PGDM - Retail Management
Welingker Institute Of Management Studies
01.2016 - 2018.01
Amazon - Best Area manager - India
12-2015
Area Sales Manager
Amazon
07.2015 - 04.2018
Area Sales Manager
Blue & Blues Fashion (I) Pvt Ltd
06.2013 - 02.2015
Meghalaya (B.com) - Bachelor in Commerce
CMJ University
03.2011 - 2012.03
Territory Incharge
G O Trade Venture Pvt Ltd.
02.2011 - 05.2013
Business Development Manager
Etravel Online Pvt Ltd
04.2010 - 02.2011
Area Manager
Travelport
05.2009 - 04.2010
Holiday Consultant
Cambay family holidays, NEESA Leisure Ltd, Holidays Club Membership Company