Business Development Manager | Business Analyst | Operation Manager
Summary
Results-driven Business Development Manager with 14+ years of experience in client servicing, specializing in sales strategy, client acquisition, and market expansion.
Business consultant with track record of driving strategic initiatives and delivering impactful solutions. Adept at analyzing business processes, identifying growth opportunities, and implementing effective strategies.
Strong focus on team collaboration and achieving results, with flexible approach to dynamic business environments. Skilled in project management, data analysis, and stakeholder engagement. Known for reliability and adapting to changing needs.
Overview
15
15
years of professional experience
5
5
Languages
Work History
Business Consultant | Operation | Execution
Vartyys Systems
10.2018 - Current
Business Operation Manager overseeing operations and ensuring high-quality management
One point flow entire operation team handling of Development, Support and Content
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands
Directly trained and managed 4 supervisors while leading a total staff of 25 team members
Completed talent acquisition and management for internal/external placements
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
Managed multiple projects each year parallel while maintaining adherence to budget, schedule and scope requirements
Reached out to potential customers via telephone, email, and in-person inquiries.
Consulted for diverse industries involving 6 major corporations and handling a project
Enhanced portfolio management for clients, increasing their average portfolio size by 25%
Secured a client portfolio increase by 20% CAGR, resulting in higher investment inflows
Generated new business with marketing initiatives and strategic plans.
Business Development Manager / Business Analyst
JM Techmind India Pvt.
11.2015 - 08.2018
Bridged the gap between Client and Technical team
Managed client interactions and relationship management
Responsible for single-handedly handling the entire Portfolio Management activities for a large client, right from setting up a project in confluence up to closing the project after its completion
Handled the entire Project Management activities for large clients
Creating and updating the amendment numbers for the flow of budget
Tracking, monitoring and communicate project related issues and other variances, scope changes, contingencies that may crop up while implementation of ideas
Created visualization in excel providing insights into business segments
Responsible for resource recruitment and hiring
System Manager
IMRB International India Pvt. Ltd
07.2010 - 11.2015
Company Overview: Client: - Airtel, Idea, IKEA, Vodafone, Lakme etc
Coordinating with all PM's for their Project Set up activates
Performed audit on data and resolved business related issues for customers
Coordinated with engineering and product management team and ensured accuracy on all deliverables and prepared summaries
Performed data analysis and facilitate the delivery to all end users
Supervised issues and coordinated with managers
Documented the types and structure of the business data (logical modeling)
Analyzed business data to identify patterns and correlations among the various data points
Mapped and traced data from system to system in order to solve a given business or system problem
Designed and created data reports and reporting tools to help business executives in their decision making
Ensured that project and process documents are complete, current and stored appropriately
Complete execution of project done single handily
Developed, analyzed and tested report results as per the business requirement
Work with business units/Project Manager to design and develop solutions to key business problems
Working on Data analysis part with the help of SQL Database
Education
Master of Science - Computer Science
Pune University
Pune, India
04.2001 -
Bachelor of Science - Computer Science
Pune University
Pune, India
04.2001 -
Skills
Customer Relationship Management
Business analysis
Customer service management
Project management
Performance improvement
Portfolio Management
Process improvement
MS Office
Windows
Linux
CRM
ERP
Market Research
MySQL
People Management
Reporting Tools
Stakeholder Management
Accomplishments
Planned and developed various tools for better quality and optimizing time.
Received multiple appreciations through emails for quality support and solutions.
Won Second Prize in Blue Print competition by Tech-Fest (University of Pune).
Played Inter-school cricket competition.
Strengths
Highly developed interpersonal communications skills and ability to interface with diverse backgrounds., Self-starter with initiative and independent judgment, calm under pressure, strong and resilient.