Colonel N K Raja (Retd)
MUMBAI
Summary
- Comprehensive management of deployment & execution of all processes of Private Security Services for Corporate Offices, Industrial Establishments & Institutions.
- Strategy formulation for Business Development in the Private Security & Facility Management Services, integrated with the opportunities thrown up across geographies and industrial spectrum with seamless synergies of organizational competence.
- 13 yrs of providing services to top Corporate Houses in Mumbai Region & West Zone with relevant networking & specialized in dealing with peculiar govt regulations / functionaries.
Overview
41
41
years of professional experience
Work History
Head, Security & Administration
Runwal Reality Developers
04.2022 - 03.2024
- Security, Administration and Facility Management of Township delivering over 2000 Flats, Redressal of Customer Grievances, Vendor Management, resolving issues with locals, liaison with local police, labor & other govt authorities.
Operations Head
Sumit Safe Security Services
10.2015 - 03.2022
- Overall Security Operations and Business Development in Maharashtra, Gujarat, Punjab & MP.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
Head Operations
Checkmate Services Pvt Ltd
12.2011 - 09.2015
- Head, Security Operations, Cash Management & FM services for over 100 top & mid prestigious MNC clients, top builders five star hotels( incl Taj Group, Mumbai), top Corporate Offices, Residential complexes, industrial plants, prestigious institutions & overseeing security coverage for mega events, VVIPs at Mumbai.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
Chief Operations Officer
Bombay Intelligence & Security Services (BIS)
04.2010 - 11.2011
- Execution of Operations of Security Services Across Maharashtra, Gujarat, MP & Karnataka.
- Streamlined operations by implementing process improvements and optimizing resource allocation.
Operations Head ( West)
G4S
03.2009 - 04.2010
- Overall Man-guarding Operations Head for West Zone (MMR Region, coordination with Rest of Maharashtra & Gujarat) overseeing Operations HR/ IR issues including Manpower/ Recruitment, Collection of Receivables for Security & Facility Management while simultaneously supporting Pan India functions.
- Enhanced team productivity by providing ongoing training and development opportunities.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
Head, HR & Administration
Trident Group
07.2007 - 02.2009
- Leveraging of Textile Plant Human Resources of approx 6000 Workers and Managers for achievement of production targets of world class products for export to top global companies.
- Overseeing all HR, Security & Safety Audit Compliances including Customs-Trade Partnership against Terrorism (C-TPAT) Guidelines Fire Fighting Arrangements to meet all govt regulations and achieve successful external audits of global standards of customers such as Wal Mart, Tesco,JC Penny, Ikea and Target, amongst others.
Training Battalion Commander
Indian Army
05.2005 - 06.2007
- Basic Training of all entry level recruits in the entire Regiment to convert raw boys into trained, disciplined soldiers.
- Training for all small arms / weapons & junior leadership courses for the Regiment.
- High Skilled Marksmanship Training of Shooting Teams of the Regiment.
- Imparting specialized training against Counter Terrorism Operations including use of specialized equipment & improvised devises to elite forces.
- Selection and training of manpower for National Security Guards (NSG) to constitute specialized teams including Anti Hijacking Squads, Air Marshall etc.
Commanding Officer
Indian Army
12.2001 - 05.2005
- Prestigious Leadership assignment with vast responsibilities across a range of operational, administrative & logistics spectrum of national significance.
Lieutenant to Lieutenant Colonel
Indian Army
12.1982 - 11.2001
- Various Command and Staff appointments, serving across all theatres of operations to include Counter Terrorism Operations in Punjab, Kashmir, NE States & LoC areas.
Education
Certificate Course In General Management -
Indian Institute Of Management
Indore07.2007
Post Graduate Diploma In Middle Management -
Devi Ahilyabai University
Indore06.2002
Senior Command -
Army War College
Mhow06.2002
Junior Command Course -
College Of Combat
Mhow06.1991
Intelligence Staff Officers Course -
Military Intelligence School
Pune06.1990
Junior Staff Officers Course
Infantry School
Belgaum03.1988
Winter Warfare Course -
High Altitude Warfare School, Kashmir
03.1986
Battalion Support Weapons Course -
Infantry School, Mhow
12.1984
Commando Course -
Infantry School
03.1984
Small Arms & Military Tactics Course -
Infantry School, Belgaum
11.1983
Scuba Diving -
Naval Diving School
Cochin09.1983
Pre-commission (Platoon Commander) -
Indian Military Academy
Dehradun12.1982
Bachelor of Arts -
National Defence Academy
Pune12.1981
Skills
- A holistic analyst with grasp of business logic behind goals and strategies
- Lead, train and motivate organizations with multi-cultural work force to perform at “stretch” levels
- Deliver solutions in a business structure
- Customer Management
- Labour Laws
- Cost Accounting
- Data Management
- Calm Under Pressure
Accomplishments
- Designing of integrated communication module for private security & FM services with very large work-force.
- Formulation of Comprehensive Security & FM Audit and Incident Reporting Systems for top end buildings, residential complexes and corporate offices.
- Formulation of an objectified, competency based sustainable promotion policy for
- PMS System for a 7000 Strong Workforce, Maintaining Targeted HR Costs & Productivity Per Person Through Rationalized Cost Structure & Skill Enhancement Through Training, In An Industrial Organization.
- Designing and implementation of Anti Sabotage /Explosive Devices To Achieve Failsafe Security Arrangements For Highest Threat Scenarios to Include National Events such as Amaranth Yatra, State Elections etc.
- Awarded UNIT CITATION, by Chief of the Army Staff, for Outstanding Performance for Counter Terrorist Operations & Professional Excellence Awards (consecutively for 3 yrs).
- Lead Major Adventurous Activities (Rafting & Mountaineering).
top notch MNC providing Security services in Mumbai.
Affiliations
- Security Association of India
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Marathi
Elementary (A2)
Gujarati
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Punjabi
Elementary (A2)
Additional Information
PROJECTS UNDERTAKEN
- Leveraging Facility Management & Security Procedures for Productivity Enhancement.
- Attrition & Absenteeism Control Through Enhanced Motivation, And Smoothened Administrative Measures.
- Creation and Implementation of an Effective Grievances Redressal System & Rationalization of Salary Structure to Achieve Compensation Leadership.
Timeline
Head, Security & Administration
Runwal Reality Developers
04.2022 - 03.2024
Operations Head
Sumit Safe Security Services
10.2015 - 03.2022
Head Operations
Checkmate Services Pvt Ltd
12.2011 - 09.2015
Chief Operations Officer
Bombay Intelligence & Security Services (BIS)
04.2010 - 11.2011
Operations Head ( West)
G4S
03.2009 - 04.2010
Head, HR & Administration
Trident Group
07.2007 - 02.2009
Training Battalion Commander
Indian Army
05.2005 - 06.2007
Commanding Officer
Indian Army
12.2001 - 05.2005
Lieutenant to Lieutenant Colonel
Indian Army
12.1982 - 11.2001
Certificate Course In General Management -
Indian Institute Of Management
Post Graduate Diploma In Middle Management -
Devi Ahilyabai University
Senior Command -
Army War College
Junior Command Course -
College Of Combat
Intelligence Staff Officers Course -
Military Intelligence School
Junior Staff Officers Course
Infantry School
Winter Warfare Course -
High Altitude Warfare School, Kashmir
Battalion Support Weapons Course -
Infantry School, Mhow
Commando Course -
Infantry School
Small Arms & Military Tactics Course -
Infantry School, Belgaum
Scuba Diving -
Naval Diving School
Pre-commission (Platoon Commander) -
Indian Military Academy
Bachelor of Arts -
National Defence Academy
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