CYBIL SOANS

• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Established team priorities, maintained schedules and monitored performance.
• Launched quality assurance practices for each phase of development
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Launched quality assurance practices for each phase of development
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Defined clear targets and objectives and communicated to other team members.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

Scheme build up :Audit plan-Audit Report Reviews.

• Internal Document Management/Workflow tools update. Accreditation Bodies database updates. Responsible in Reviewing document sent by BV global network raising defects for rectification.
• Maintaining Production sheets. Performing requested reminders & Escalations on late tasks from countries or accredited entities.
• Building Defect analysis reports on daily basis and providing effective CAPA. Providing answers to queries raised by countries and provide resolutions to issues being faced by HUB(Poland and China)

• Implementation of Safety culture at site, monitoring internal and external audit at sites with giving staff health and safe working Environment supreme importance.
• Carry out health surveys & Food vendor audits along with FSTL to improve all health & hygiene parameters. Review and document all medical records for the entire team on site. Maintain necessary records of food incidents and work accidents, dangerous occurrences. To carry out strong investigation and prepare documented reports CAPA and action plan implementation. • Monitoring critical activities at site & correct the unsafe practices. Proactively build, arrange for documentation and manuals for ISO, NABH & JCI. Provide trainings and conduct/facilitate workshops for compliance.
• To carry out Site safety inspections on grounds of Hygiene in order to observe the physical condition of work and the work practices, procedures followed by workers record and prepare records for better output for the site's scope of improvement.
• Responsible for implementation, monitoring and continual improvement of FSMS in order to avoid incidents and manage risk, incident investigation and reporting.
• To work on identifying and making action plans for all potential risks onsite food and work related and Preparing a Risk register for better implementation and documentation on the same.
• Establishing of ISO 22000-2018, facilitate all internal / external inspection & audits, environment, Take appropriate training to every section on all topics like chemicals and dilutions of the chemicals, PPE, Service SOP's Allergens,CCP,OPRP's,PRP's,Covid-19 Precautions