Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Snapshot
Career Highlights
Corporate Initiatives
Timeline
Generic
Damini Patel

Damini Patel

Senior Associate
Pune

Summary

To gain organizational and industry-wide business perspective and rich experience by contributing to a strategic and high-impact unit that leverages my operations domain knowledge and analytical capabilities.

Overview

10
10
years of professional experience
4029
4029
years of post-secondary education
6
6
Certifications
1
1
Language

Work History

Senior Associate – Client Enablement Treasury Services

BNY
12.2024 - Current
  • Responsible for advising clients or providing project management support for onboarding/Transition/conversion/offboarding.
  • Researches, develops and establish Methodologies, protocols and process to facilitate or improve project management and/ or the client onboarding/Transition/conversion/offboarding experience
  • Adhere to team standard operating procedures. Understand team metrics and dashboard.
  • Work to set up products like ACH, NSCI, Payment, Lock box, DTS, Treasury Edge CAS Account opening and CDS account opening of client
  • Responsible for advising client or providing project management support for onboarding
  • Facilitates project meeting and workshops with external client and internal stakeholder as appropriate
  • Ensure quality controls are put in place in projects plan and change control process are implemented.
  • Maintain strong working relationship with service delivery teams across BNY. Work with them to ensure operating model is clearly defined and is suited to meeting client’s needs
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.

Associate(Team Lead) - Global Tax Reporting and Compliance

BNY
06.2021 - Current
  • Oversee the complete global tax documentation and account opening and maintenance functions for US & EMEA entities.
  • Engage with internal management and stakeholders for updates on BAU tasks and aging breaks.
  • Support issue resolution by coordinating with external tax authorities, paying agents, and internal departments.
  • Conduct root cause analyses of operational issues and ensure adherence to audit requirements.
  • Mentor and coach team members to uphold high standards of client service and operational excellence.
  • Serve as the primary contact for escalations, facilitating timely resolutions.
  • Generate Management Information System (MIS) reports for senior management review.
  • Ensure thorough User Acceptance Testing (UAT) and operational sign-offs for new processes.
  • Monitor productivity trackers for individual and team performance evaluations.
  • Ensure compliance with internal and external process guidelines.
  • Participate in internal Quality Control (QC) checks of SOPs and checklists, baseline, KRI & KPI.
  • Coordinated training programs for new hires, ensuring seamless integration into the team and reduced ramp-up time.

Inter-Representative - Accounting

BNY
09.2018 - Current
  • Analyzed new and failed trades, reporting findings with mapped IMMS customer codes.
  • Prepared FX booking entries and posted journal entries for accurate ledger reflection.
  • Created and uploaded break-level entries in the IMMS system.
  • Conducted balance sheet reconciliations and supported audits.
  • Managed statutory compliance documentation and engaged with finance controllers on compliance issues.
  • Led projects to automate processes and enhance operational efficiency.
  • Handling Sox audit, KPMG and external and internal audit.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.

Representative - Corporate Actions

BNY
08.2015 - Current
  • Reconciled interest and principal payments from various depositories (DTC, FED, and paying agents).
  • Set up events in SMDB for principal and interest payments.
  • Coordinated with paying agents to ensure timely fund receipt for contractually paid securities.
  • Utilized specialized tools for efficient processing.
  • Processed ACH/wires received for physical securities and submitted claims to financial institutions.
  • Income processing event security like Dividend

Education

MBA - Finance

Balaji Institute of International Business
Pune, India
05-2014

M.Com - Finance

University of Pune
Pune
05-2014

B.Com - Finance

Symbiosis College of Arts & Commerce
Pune
04-2012

Skills

  • Analytical Thinking
  • Leadership and Emotional Intelligence
  • Organizational Skills
  • Technical Proficiency

    Team leadership

    Performance monitoring

    Project management

Certification

WOW Bravo Award for Helping Clients Succeed (2019)

Disclaimer

I hereby declare that the information provided is true to the best of my knowledge and belief.

Snapshot

  • Experience: 10 Years in Asset Servicing (Securities Operations: Corporate Actions, Reconciliation, Income Collections, Securities Lending, Tax Services) and Accounting (Finance), specializing in global tax operations, tax reclaim, tax documentation, and account opening. Client implementation treasury services .Payment processing.
  • Current Role: Lead Representative – Accounting, managing global tax documentation and account opening functions.
  • Achievements: Over 10 years of success in Operations Management, Quality Management, Accounting, Project Management, and Technology Solutions.
  • Product Expertise: Hands-on experience with CMO Asset-Backed Securities, Fixed Rate Bonds, Variable Rate Bonds, Equities, and global tax documentation, ACH ,Lockbox,DTS,Core enablement, enhanced payment.CAS & CDS account,Treasury Services,event manager.
  • Operational Excellence: Proficient in developing procedures, service standards, and quality solutions to drive business success.
  • Performance Metrics: Skilled in maintaining Key Risk Indicators (KRI) and Key Performance Indicators (KPI) ,SOX audit,ISO audit

Career Highlights

  • Process Migrations: Successfully migrated the income process for US fixed interest (FY 2015-16), transitioned FTT and global tax maintenance functions (FY 2021-2022), and led the migration of global tax documentation (FY 2023) and account opening functions (FY 2024).
  • Promotions and Leadership: Promoted within Finance GDC and recognized as a team leader in Global Tax Operations.
  • Crisis Management: Drove business continuity initiatives through the Crisis Management System (CMS).
  • Lean Project Mentorship: Mentored projects that achieved efficiencies worth over $154,796 (INR 10,066,405.56) by implementing Autoproc for IMMS processing.
  • Project Management: Managed the CIBC GSP-CMS conversion project, overseeing contract staff in Canada.
  • Process Automation: Developed tools to automate income projections, saving 250 hours annually by eliminating manual processes.

Corporate Initiatives

  • Participated in community partnerships (Aksharbharti, Seva Sahayog, DOOR STEP School).
  • Engaged in company events (school painting, Mapathon).
  • Active member of the fun community team for the Tax Department.
  • Book covering,Barcoding & Stamping at Seva Sehyog Pune

Timeline

Senior Associate – Client Enablement Treasury Services

BNY
12.2024 - Current

Associate(Team Lead) - Global Tax Reporting and Compliance

BNY
06.2021 - Current

Inter-Representative - Accounting

BNY
09.2018 - Current

Representative - Corporate Actions

BNY
08.2015 - Current

MBA - Finance

Balaji Institute of International Business

M.Com - Finance

University of Pune

B.Com - Finance

Symbiosis College of Arts & Commerce

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Damini PatelSenior Associate