Book reading, gaming,fitness
Darshan Kadale
Customer Care Associate
Badlapur
Summary
Reliable Customer Care Associate with strong background helping customers with diverse needs. Competent with telephone, email and chat inquiries. Calms individuals dealing with highly stressful situations. Balances scripted responses with personal expertise to quickly resolve inquiries.
Overview
2
2
years of professional experience
Work History
Customer Care Associate
Aditya Birla Fashion And Retail
01.2024 - Current
Currently working as a Customer Care Associate, helping customers find the right products based on their needs, handling billing at the cashier counter, providing product information, and ensuring a smooth and friendly shopping experience through clear communication and customer support.
Customer Service Representative
Lifestyle International Private
10.2023 - 01.2024
Education
Higher Secondary School Certificate
New English School
Murbad 04.2001 -
Skills
Call center experience
Complaint handling
Payment processing
Customer relations
Product knowledge
Interests
Reading
"Who you are is defined by what you’re willing to struggle for"
Timeline
Customer Care Associate
Aditya Birla Fashion And Retail
01.2024 - Current
Customer Service Representative
Lifestyle International Private
10.2023 - 01.2024
Higher Secondary School Certificate
New English School
04.2001 -
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