Book reading, gaming,fitness
Reliable Customer Care Associate with strong background helping customers with diverse needs. Competent with telephone, email and chat inquiries. Calms individuals dealing with highly stressful situations. Balances scripted responses with personal expertise to quickly resolve inquiries.
Currently working as a Customer Care Associate, helping customers find the right products based on their needs, handling billing at the cashier counter, providing product information, and ensuring a smooth and friendly shopping experience through clear communication and customer support.
Call center experience
Complaint handling
Payment processing
Customer relations
Product knowledge
Book reading, gaming,fitness
"Who you are is defined by what you’re willing to struggle for"