Traveling and trekking
Results-driven professional with a strong foundation in product management (CRM, ITSM) and a proven track record of driving growth, especially in enterprise B2B . Experienced in managing the end-to-end product lifecycle and delivering impactful solutions in a collaborative setting. Extensive background in product strategy, process design, sales and partner enablement, SDLC. Successfully led customer-focused projects in both startup and multinational company environments.
Role- Managing, owning & executing vision and strategy for BMC Helix HR Service Management and Helix Virtual Assistance(Chatbot) B2B SaaS products with a strong focus on AI driven use-cases and complex workflow integration
Role: Principal developer & Product owner from the inception of ZipperAgent, a Real Estate Sales CRM, Marketing, Demand and Lead Generation startup Platform
Role- Lead developer for NUS start-up Mobilewalla, a mobile app deep search engine that provides demographic, behavioral and affinity profiles across iOS & android apps
Role- CRM consultant (Clarify CRM) for Vodafone UK, AT&T
Role- Java/J2EE application developer for Anheuser Busch, Hallmark, Meridian IQ
Product roadmapping
GenAI in B2B/SaaS
CRM, ITSM, HRSM
Stakeholder management
Product vision and strategy
Data analytics
Agile software development
Product lifecycle management
Competitive analysis
Cross functional leadership
Jira, Confluence, IBM WATSON, Figma, Aha!, SQL etc
Traveling and trekking
Classical Dance
Photography
Crocheting