Deep Raj Kumar
Security, Safety, Administration, IR
Pune
Summary
Security Management Professional & Incident Response with over 14 years of cross-sectoral experience across Industrial, Corporate, Telecom, Hydrocarbon, Power, Supply Chain, and NBFC domains. Certified CPP, CFE, PMP, and TAPA (FSR, TSR), with deep expertise in Incident Response (IR), threat containment, forensic investigation, and post-incident recovery. Proven ability to lead end-to-end IR programs, develop playbooks, and coordinate with cross-functional teams during security breaches and crisis events. Skilled in integrating IR with Physical Security, Risk Assessment, Security Automation, and Crisis Management frameworks. Adept at managing centralized emergency support systems and deploying IoT-based detection and response solutions. Demonstrated success in enhancing organizational resilience through proactive threat intelligence, compliance audits, and strategic planning. Recognized for building robust IR capabilities, minimizing downtime, and ensuring business continuity in high-risk environments.
Overview
14
14
years of professional experience
15
15
Certifications
2
2
Languages
Work History
Senior Unit Manager - Security, Safety, CESD, IR
Bajaj Finance Limited
Pune
11.2024 - Current
- Lead end-to-end management of E-Security system projects and operations, ensuring timely branch rollouts, system uptime, and proactive health monitoring in coordination with external partners.
- Oversee Security Command Center operations for centralized surveillance, incident detection, and rapid response.
- Conduct preventive maintenance and vendor audits to ensure compliance with SLAs and regulatory standards.
- Manage AMC contracts, vendor payments, and track the security infrastructure budget.
- Train and upskill CMS operators and security personnel to enhance system efficiency and incident handling.
- Collaborate with IT teams and software vendors for CMS upgrades, troubleshooting, and performance optimization.
- Ensure regular InfoSec and physical security audits in alignment with internal policies and external compliance requirements.
- Lead incident response and crisis management for a range of emergencies including customer altercations, employee disputes, mass disruptions, and natural disasters.
- Head the crisis intervention team, supporting employees in distress, including those experiencing suicidal ideation or acute stress.
- Provide immediate counseling, ensure access to appropriate support systems, and maintain detailed documentation and follow-up protocols for long-term resolution and employee well-being.
- Collaborate with HR teams to manage employee relations, grievance redressal, and disciplinary actions in alignment with company policies and labor laws.
- Support workforce planning, onboarding, and training initiatives for security and CMS personnel.
- Engage in union coordination and IR activities, ensuring compliance with statutory requirements and fostering a harmonious work environment.
- Participate in policy formulation and implementation, focusing on employee safety, welfare, and engagement.
Deputy General Manager - Safety & Security, HR/IR
Seabird Marine Services Pvt. Ltd.
03.2023 - 10.2024
- Led comprehensive audits of disaster preparedness plans and presented findings to senior leadership.
- Oversaw fire safety compliance across PAN India operations, including maintenance of fire safety equipment.
- Established a centralized Security Control Room in Mumbai to enhance surveillance and coordination.
- Fostered a zero-incident safety culture through proactive risk identification and incident investigation.
- Maintained robust internal control systems to prevent security breaches and ensure operational integrity.
- Played a key role in crisis management during security incidents, minimizing impact and restoring normalcy.
- Developed and implemented risk mitigation strategies to reduce liability and operational exposure.
- Conducted cost-benefit analyses and recommended cost-effective security solutions.
- Designed and enforced internal security protocols and policies.
- Spearheaded the implementation of IoT-based solutions to enhance logistics security.
- Directed the planning and execution of security policies across the organization.
- Led cost-reduction initiatives through strategic project management and vendor negotiations.
- Managed end-to-end operations of E-Security system projects, ensuring timely rollouts, system uptime, and proactive health monitoring in collaboration with external partners.
- Supervised Security Command Center (CMS) operations for centralized surveillance, incident detection, and rapid response.
- Conducted preventive maintenance and vendor audits to ensure SLA and regulatory compliance.
- Administered AMC contracts, vendor payments, and monitored the security infrastructure budget.
- Collaborated with HR and IR teams to align security protocols with labor laws and employee welfare standards.
- Supported grievance redressal mechanisms and participated in disciplinary proceedings to ensure fair and compliant outcomes.
- Contributed to policy development related to workplace safety, employee conduct, and industrial harmony.
- Engaged in union negotiations and conflict resolution to maintain a stable and productive work environment.
- Member of the Parekh Group's Core Committee.
Senior Manager, Security & Loss Prevention, IR
Adani Electricity Mumbai Limited
Mumbai
03.2023 - 10.2024
- Managed Mumbai East Zone (100+ sq. km urban area), ensuring operational efficiency and safety.
- Reduced electrical transmission and distribution losses, enhancing security’s role in loss prevention.
- Partnered with Workers' Unions affiliated with local political parties to maintain industrial harmony and address workforce concerns.
- Devised and executed security operations aligned with the central Integrated Security Control Room (ISCR).
- Gathered actionable intelligence before special events to proactively manage IR/PR situations and ensure business continuity.
- Liaised with Police and Government agencies to conduct anti-electricity theft vigilance raids.
- Supported organizational goals by positioning security as a strategic business enabler.
- Optimized outsourced security manpower through technology integration, multi-tasking, and dynamic deployment strategies.
- Instituted policies, procedures, and governance mechanisms in line with corporate security guidelines.
- Ensured a safe and secure environment for employees and business partners.
- Collaborated with HR and IR teams to address employee grievances, support disciplinary processes, and uphold labor law compliance.
- Played a key role in union negotiations and conflict resolution, fostering a stable and productive work environment.
- Contributed to the development of workplace safety and employee conduct policies in coordination with HR.
Manager - Security, Loss Prevention, Security Operation Centre
Reliance Jio Infocomm Limited
Gorakhpur
12.2019 - 12.2021
- Deployed security personnel and automated systems across 18 districts, covering 175 Jio Point Stores, 12 My Jio Stores, 10 Jio Centre Offices, and 12 Warehouses.
- Implemented biometric/card-based access control and Visitor Management Systems to mitigate business losses.
- Issued advisories and alerts on potential law and order issues, promoting anti-harassment and staff safety policies.
- Ensured efficient incident response with trained personnel and law enforcement support.
- Maintained 100% uptime of the Security Automation System (SAS).
- Conducted regular firefighting and evacuation drills.
- Coordinated data submission with Area Loss Prevention Managers to the National Headquarters.
- Held monthly governance meetings with the Circle Business Head on Security Loss Prevention (SLP) issues.
- Ensured timely submission and processing of security bills as per SLAs.
- Developed and implemented Standard Operating Procedures (SOPs).
- Conducted loss prevention audits across all sites.
- Collaborated with HR and IR teams to align security practices with employee welfare, labor law compliance, and workplace safety standards.
- Supported grievance redressal processes and disciplinary actions in coordination with HR.
- Engaged with union representatives to address workforce concerns and maintain industrial peace.
- Contributed to the development of policies related to employee conduct, safety, and conflict resolution.
Assistant Manager - Security, Incident Management
Concentrix Daksh India Pvt. Ltd.
Gurugram
11.2016 - 01.2019
- Provided leadership and counsel during security crises, Business Continuity Planning (BCP) situations, and significant incidents.
- Assessed incident criticality, collaborated with stakeholders, and implemented mitigation strategies to minimize business impact.
- Led investigations into crimes, thefts, employee misconduct, and workplace incidents, ensuring thorough documentation and resolution.
- Established policies, controls, processes, and measurement tools to strengthen organizational security posture.
- Conducted data analysis to identify emerging risks and formulated actionable mitigation plans.
- Assisted in strategic planning, including cost-benefit analysis for security investments and initiatives.
- Managed access control systems for new projects, ensuring compliance with safety and operational standards.
- Built strong relationships with business units, service providers, and government personnel to support security and compliance efforts.
- Identified security awareness needs and recommended appropriate controls and training.
- Planned and conducted various training programs, including emergency response, incident handling, and workplace safety.
- Collaborated with HR and IR teams to manage employee grievances, disciplinary actions, and ensure compliance with labor laws.
- Engaged in union discussions and conflict resolution to maintain industrial harmony and a safe work environment.
- Supported the development and enforcement of HR policies related to employee conduct, safety, and incident response.
Security Executive - Physical Security, Control Room Officer
Reliance Group Support Services (RGSS), RIL
Jamnagar
07.2011 - 11.2016
- Worked in SEZ as a Security Officer, overseeing patrolling, access control, control room management, shift monitoring, material management, IR issue resolution, SOP preparation, MIS generation, training of security personnel, security automation, local liaison, and audits.
- Oversaw inbound and outbound movements across 16 gates for the J3 project at RIL, managing workforce and vehicle traffic, CMMS supervision, material movement via SAP, MIS reporting, material reservations, budget estimation, resource optimization, and crisis handling.
- Managed incident response and escalation, ensuring timely coordination with internal teams and external agencies to minimize operational disruptions.
- Handled IR issues, including conflict resolution, grievance redressal, and maintaining industrial harmony in coordination with HR and union representatives.
- Played a key role in outsourced manpower recruitment and training, ensuring compliance with labor laws and organizational standards.
- Participated in fire squad and first aid teams, contributing to emergency preparedness and response.
- Received VIP protection training from SPG; collaborated with local police, SRP, and CRPF during VIP visits, and provided security to close family members during events.
- Trained the 20th Batch RGSS Officers to excel as security professionals.
- Managed security operations in the Traffic & Engineering Management Wing at RIL, Jamnagar.
- Collaborated with HR and IR departments to align security operations with employee welfare, labor compliance, and workplace safety policies.
- Contributed to the development and enforcement of HR policies related to conduct, safety, and incident management.
Education
MBA - Production & Operation Management (Major), International Business (Minor)
Amity University
Noida, Uttar Pradesh01-2014
Bachelor of Arts - History (Hons.)
PGDAV College
Delhi 04.2001 -
12th Science - Math
BIEC
Patna01-2004
10th Science -
BSEB
Patna01-2002
Skills
- Physical Security
- Loss Prevention
- Security Risk Assessment
- Incident Investigation
- Executive Protection
- Asset Protection
- Intelligence Gathering
- Material Management
- Access Control
- IR/HR
- Event Management
- Crisis Management
- Stakeholder Relations
- Fire Safety
- First Aid
- Report Writing
- Shutdown Management
- General Administration
- SOC
- Traffic Management
- Law Enforcement
- Maintenance
- Automation
Certification
Certified Fraud Examiner (CFE), Association of Certified Fraud Examiners (ACFE)
Timeline
Senior Unit Manager - Security, Safety, CESD, IR
Bajaj Finance Limited
11.2024 - Current
Deputy General Manager - Safety & Security, HR/IR
Seabird Marine Services Pvt. Ltd.
03.2023 - 10.2024
Senior Manager, Security & Loss Prevention, IR
Adani Electricity Mumbai Limited
03.2023 - 10.2024
Manager - Security, Loss Prevention, Security Operation Centre
Reliance Jio Infocomm Limited
12.2019 - 12.2021
Assistant Manager - Security, Incident Management
Concentrix Daksh India Pvt. Ltd.
11.2016 - 01.2019
Security Executive - Physical Security, Control Room Officer
Reliance Group Support Services (RGSS), RIL
07.2011 - 11.2016
Bachelor of Arts - History (Hons.)
PGDAV College
04.2001 -
MBA - Production & Operation Management (Major), International Business (Minor)
Amity University
12th Science - Math
BIEC
10th Science -
BSEB
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