DEEPAK YADAV
Mumbai
Summary
Dynamic Retail Department Manager with a proven track record at Avenue Supermarts Ltd. DMart, excelling in leadership and team management. Demonstrated expertise in retail management operations and Microsoft Office, achieving significant waste reduction and revenue growth. Skilled in nurturing talent, managing over 120 sales associates, and enhancing customer satisfaction through effective problem-solving.
Overview
6
6
years of professional experience
Work History
Retail Department Manager
Avenue Supermarts Ltd. DMart
10.2021 - Current
- Assisted the store manager in overseeing daily operations and team management.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- recruit, training and managed a staff over 120 sales associate.
Sr. Cash Officer- Operations
Avenue Supermarts Ltd. DMart
10.2018 - 08.2022
- Oversaw liquidity and cash management operations.
- Manage daily operations activities of a team consisting 90 cashier and packer staff.
- Responsible for customer satisfaction, service and customer convenience.
- Smooth store operation & statutory compliance
- Optimum utilization of manpower, team development, team building & employee engagement.
Education
BCA - Computer Programming
Yashwantrao Mohite Institude of Management
Malkapur, India06-2016
HSC -
BARNS COLLEGE OF ARTS SCIENCE AND COMMERCE
Panvel, India04-2013
SSC -
SUDHAGAD EDUCATION SOCIETY
Kalamboli, India03-2010
Skills
- Retail management and operations
- Process improvement
- Food Safety
- Leadership and team management
- Sales and customer service
- Communication and problem solving
- Space Management
- Microsoft office and retail software proficiency
Timeline
Retail Department Manager
Avenue Supermarts Ltd. DMart
10.2021 - Current
Sr. Cash Officer- Operations
Avenue Supermarts Ltd. DMart
10.2018 - 08.2022
BCA - Computer Programming
Yashwantrao Mohite Institude of Management
HSC -
BARNS COLLEGE OF ARTS SCIENCE AND COMMERCE
SSC -
SUDHAGAD EDUCATION SOCIETY
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