Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devender Singh

Pune

Summary

Dynamic professional with a proven track record , adept in risk management and process improvement strategies. Excelled in recruiting and training, enhancing employee performance and customer satisfaction. Achieving significant advancements in insurance policy analysis and compliance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Management Trainee

GENPACT INDIA PVT LIMITED
05.2023 - Current
  • Managed a portfolio of over 100 diverse insurance contracts and ensured compliance with all applicable laws.
  • Developed and implemented a comprehensive risk management program to guide insurance selection and renewal processes.
  • Analyzed insurance policies and contracts to identify areas of risk.
  • Negotiated contracts with insurance carriers to ensure the most cost-effective coverage.
  • Provided education and training in the area of insurance and risk management to department staff.
  • Coordinated with other departments to ensure proper transfer of risk.
  • Developed and maintained relationships with insurance brokers and carriers.
  • Conducted regular reviews of insurance policies to ensure coverage is adequate and up-to-date.
  • Provided assistance in the resolution of insurance claims.

Subject Matter Expert

CDK Global
11.2018 - 05.2023

· Prepared records summarizing all patient treatments.

· Ensured confidentiality while maintaining database of patient records.

· Handled scheduling and rescheduling of appointments.

· Documented physician instructions and patient test results.

· Managed patient billing issues and maintained billing database.

· Developed and implemented office staff training procedures.

· Maintained all office records while adhering to HIPAA regulations.

Senior Associate

Iron Mountain
11.2013 - 10.2018
  • Provide advice and guidance to customers on insurance policies.
  • Calculate insurance premiums and analyze policy data.
  • Develop insurance policies and keep track of customer contracts.
  • Develop and implement strategies to improve customer service.

Junior Process Associate

Standard & Poor's Capital IQ
07.2011 - 07.2012
  • Analyzing financial statements of different companies by utilizing internal & external public research sources and company research tools to capture, summarize, and synthesize relevant financial
  • Reviewing company policy and process, understanding various presentations of Balance sheet, Income statement and Cash flow statement in different country's annual reports Estimating Deferred Tax amount, EPS calculation and other important Financial Ratio of the company
  • Very good knowledge on US GAAP and IFRS treatment as I was a part of US GAAP sub team in financials.

Education

MBA - Accounting And Finance

IMB - Bhubaneswar
Bhubaneswar

B. Com (Honors) - Accounting

M.I.T - Pune
Pune

High School Diploma -

J.P.S
Jamshedpur

High School Diploma -

J.P.S, C.B.S.
Jamshedpur

Skills

  • Recruiting and interviewing
  • Staff training and development
  • Workplace safety compliance
  • Employee performance evaluations
  • Customer service and satisfaction
  • Process improvement strategies

Certification

  • Project Management Foundations
  • Managing and Working with a Technical Team for Nontechnical Professionals
  • Excel for Business Analysts
  • The Benefits of Standardization and Standard Work
  • Learning Data Visualization

Timeline

Management Trainee

GENPACT INDIA PVT LIMITED
05.2023 - Current

Subject Matter Expert

CDK Global
11.2018 - 05.2023

Senior Associate

Iron Mountain
11.2013 - 10.2018

Junior Process Associate

Standard & Poor's Capital IQ
07.2011 - 07.2012

MBA - Accounting And Finance

IMB - Bhubaneswar

B. Com (Honors) - Accounting

M.I.T - Pune

High School Diploma -

J.P.S

High School Diploma -

J.P.S, C.B.S.
Devender Singh