Dynamic professional with a proven track record , adept in risk management and process improvement strategies. Excelled in recruiting and training, enhancing employee performance and customer satisfaction. Achieving significant advancements in insurance policy analysis and compliance.
· Prepared records summarizing all patient treatments.
· Ensured confidentiality while maintaining database of patient records.
· Handled scheduling and rescheduling of appointments.
· Documented physician instructions and patient test results.
· Managed patient billing issues and maintained billing database.
· Developed and implemented office staff training procedures.
· Maintained all office records while adhering to HIPAA regulations.