Dhanashri Sawant
RELATIONSHIP MANAGER
Mumbai
Summary
Proven Relationship Manager at SB Enterprises, adept in building customer relationships and advancing service support. Leveraged product knowledge for new business development, enhancing client satisfaction and trust. Excelled in relationship management, merging customer service excellence with strategic sales tactics. Achieved notable client retention and cross-selling success, embodying a results-driven approach with a blend of interpersonal and analytical skills.
Overview
6
6
years of professional experience
Work History
Relationship Manager
SB Enterprises
09.2018 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
B.COM -
VANITA VIKAR
MUMBAI 04.2001 -
Skills
Relationship Building
Customer Relationships
Relationship Management
Customer Service
Service support
New Business Development
Product Knowledge
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
Relationship Manager
SB Enterprises
09.2018 - Current
B.COM -
VANITA VIKAR
04.2001 -
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