Dhiraj Ghorpade
Project Manager
Ambarnath
Summary
Strategic Technical Manager possessing 5 years of IT team management and user support. Aiming to leverage advanced knowledge of process improvement development and implementation to add value to the team.
Meticulous and driven with a passion for innovation and process improvement demonstrated over 12 years in technical roles.
Worked in Startups and MNC with various Domains from Health Care to Insurance and Banking.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Technical Manager
Wipro
03.2023 - Current
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Managing multiple vendors and working closely with more than 20 team members comprising of Developers, cloud engineers, Data engineers, Testers.
- My role is to evaluate Vendors and technologies suggested and implement new technologies with optimization security and scalability in mind.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Enhanced team performance by conducting regular training sessions and providing opportunities for professional development.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Conversational AI using Dialogflow and LLM
- Provide guidance in Cloud(GCP) and software architecture
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- My responsibility also includes Code Review, Cloud Architecture Test plan and Test Cases Review
- I am also responsible for working to guide with new technologies that can be used to improve experience
- I am also working on LLM like Open AI and Bard.
- I am also working with Azure Cognitive search and Google enterprise search
Technical Architect
Quantiphi Associate Analytics
05.2021 - 12.2022
- Mentored junior team members on best practices and technical skills, fostering a culture of continuous learning and improvement.
- Delivered high-quality solutions within tight deadlines while adhering to budget constraints.
- Championed automation initiatives to streamline testing processes, reducing manual efforts and increasing overall efficiency.
- My Current role is communicating with clients and understanding requirements
- I need to help with technical challenges and resource mix needed to handle requirement
- I have worked on Banking domain project in Quantiphi
- My role was to design cloud architect and getting it approved from ISG and also designing whole solution from Chat to Telephony to voice banking
- Connecting securely with OnPrem and other third party applications
- Managing team of 20 people and leading whole project with different Business Units of bank.
Manager IT
Bharti Axa
11.2020 - 05.2021
- Bharti AXA Insurance Company Limited, Malad I am working more as a Technical Expert
- Vendor management and helping them understand the requirement
- Helping convert requirement in to technical specifications
- I help in understanding requirements and architecting them into application
- I am responsible for handling all technical issues and help in coordination between Bharti AXA( Infra and information security )and various vendors who are doing development for us
- I also manage tasks and help in estimating time and effort of each task
- I am also responsible for making sure application is delivered on time
- Helped with OnPrem to Cloud Migration
- ISG Approvals on the architect
- Helped with Aadhar Audit
- Vendor Management, Writing stories of each epic and dividing stories into tasks
- Continuous interaction with Vendors and their developers for making sure that the requirements are clear and also helping in technical difficulties.
Senior Software Developer
Nisos Technologies
02.2018 - 09.2020
- My role was of a project manager and I was also coding in Android application and Dot Net Core and Node JS for Backend Api development
- I also use it to debug and resolve bugs in Angular as well
- Orchestrated projects within strict time frames and budget constraints by solving complex problems and working closely with senior leaders
- I was managing team of 30 people
- We were Working on Health Care domain for US client
- Gathering requirement from client and documenting
- I was responsible for designing architecture which would be HIPPA Compliant
- Worked on Various AWS services such as Cognito, Ec2, S3 Buckets, SQS and SNS
- Created Hippa Compliant Chat application using Pubnub
- I designed the whole solution for this chat application.
- Conducted comprehensive code reviews, ensuring adherence to established coding standards and improving overall code quality.
Freelancer
Freelancer
04.2016 - 01.2018
- Worked to ensure positive and hassle-free customer experience
- Identified and maximized sales opportunities, and increased customer retention rates
- Brought forth excellent customer service skills and commitment to customer satisfaction
- I was also responsible for Architecting Backend(PHP/MySQL) and Mobile application(Android)
- Resolving all technical queries of customer and providing solution to best fit.
Mobile Development Team Leader
Netblade Solutions Private Limited
08.2012 - 03.2016
- I started as Android developer since it was a pilot project
- I was responsible for both API development using PHP(CodeIgniter) and Android Application development
- Client kept on adding resources to project and I was soon handling team of 10
- Drove operational improvements which resulted in savings and improved profit margins
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys
- Developed team communications
- Increased customer satisfaction by resolving issues like communication gap and making sure timely delivery of projects
- Worked with US Based clients to understand needs and provide daily updates
- I was also responsible for managing servers and deployment of projects
- So I got to learn Ec2 Server and Git
- Code Review and Code Optimization
- Followed Agile Methodology for project delivery
- Used Jira for Project Management.
Education
BSC Computer Science -
RKT College Ulhasnagar
Ulhasnagar 01.2002 - 04.2006
Skills
Devops (Docker, Git, Jenkins)
undefinedAchievements
- Started my career on a Pilot Project in a startup Netblade and soon was leading the team of 10 people. I trained everyone and developed my own team from group of Freshers.
- Created Hippa Compliant Architecture in AWS for a US Health Care domain.
- Created a Multiple GCP Architecture for one of the biggest banks in India. Got all of them approved from the Infosec team.
Projects
IGoSafely, https://goo.gl/soj9kB, IGoSafely was built for safety of users. A user can arm the application and when he is in trouble he can simply remove the headphone jack or shake the mobile phone and the sms and email with current location and battery status and signal strength is uploaded to the server and an email and sms is sent with a link to track the user. The other feature was you can mark a location and are diameter on map and at what time you should be at that place if you are not there at that time then again the alarm is triggered and sms and email are sent., PHP Codeigniter and MYSQL were used as backend and Native android applications., I was a back end API developer and an android application developer. This was a pilot project. I was designing the database and the api based on the requirements provided by the client. ERPCA, https://goo.gl/Ey0EjW, This Application was designed for CA to track the various tasks that they use to allocate to the employees. It also had a feature like document upload and take pictures and submit the details., PHP Core and MYSQL were used as backend and Native android applications., There were 2 members. One was the backend developer and I was the android developer. I used to take down the requirement and Used architect the project and used to make sure that the backend developer knows his tasks and get things done from them. BBEHS, https://goo.gl/SXV5zu, This application was developed for a school had features like attendance, Chat, leave and Report card, PHP Codeigniter and MYSQL were used as backend and Native android applications., I used to take down the requirement and used to architect the complete backend and front end, there were a total 5 team members including me and my Role was of a project manager. I was also doing API development and Android application development. We were using JIRA as the tool here as well . My Team members were 1 PHP developer 1 Android developer and 2 IOS developer. I was also the developer and the project manager for this project. SSP Advantage, https://goo.gl/yVnCqJ, This app will ease the selling process for our partners. Using this app our partners will be able to do following
Request top-up
Approve Top-up request from keyaccounts
Register Customer for SMART SERVICES PACK
Register Customer Service request
View their SSP account summary, PHP Core and MYSQL were used as backend and Native android applications., I used to take down the requirement and used to architect the complete backend and front end, there were a total 2 team members including me and my Role was of a project manager. 1 backend developer and me Doing both backend and Android application Development. Smart Services Pack, https://goo.gl/B7gnGV, Smart Services Pack is a simple-to-use FREE app that saves and organizes all your warranties in a single place, by category, and will let you know when they are about to expire.
SMART SERVICES PACK is designed to make your life easier and enables you to defend your consumer rights. That means fewer documents, less clutter, and a simpler life., PHP Core and MYSQL were used as backend and Native android applications., I used to take down the requirement and used to architect the complete backend and front end, there were a total 2 team members including me and my Role was of a project manager. 1 backend developer and me Doing both backend and Android application Development. Times Property, https://goo.gl/LfoUht, A clean design, easy navigation, and innovative features that help you browse real estate properties in your city. Find the ones that are most relevant to you, your needs and your budgets. Once you shortlist properties, you can even book a site visit right from the app itself., PHP Codeigniter and MYSQL were used as backend and Native android applications., I used to take down the requirement and used to architect the complete backend and front end, there were a total 5 team members including me and my Role was of a project manager. I was also doing API development and Android application development. We were using JIRA as the tool here as well . My Team members were 1 PHP developer 1 Android developer and 2 IOS developer. I was also the developer and the project manager for this project. Werq app.werq.com, This was a referral system. This was a hippa compliant application so the security was of utmost importance. I was part of the software architect team in designing the secured application. I used to manage the team size of 20 people. We were using the Teamwork PM for task management. I also did some api development in dot net core and android application development apart from managing the team I was mostly doing the R&D work. Since we had used a lot of AWS services for the first time SO I was responsible for making sure that the services are used correctly., Angular, dot net Core, React Native(Mobile App), I was more of a Solution Architect and project manager. Designing the Solution which would work with Hippa compliance. Code Review and AWS design and deployment. Patient App dev-pa.werq.com, This application was designed using the PWA and the backend was in dot net core and MySQL. My Role was the same as I mentioned in earlier. This application was built for customers to see their various appointments and can track their medical history with their doctor., Angular, dot net Core, React Native(Mobile App), I was more of a Solution Architect and project manager. Designing the Solution which would work with Hippa compliance. Code Review and AWS design and deployment. PRM, This application was designed for the Call center and used to manage their call, setup meetings with the Dr for patients. This was completely designed and developed by Me in PHP CodeIgniter and MYSQL. This was a POC project. This had to be done very quickly. This was used by the call center team till we redeveloped with lot more features in Dot net Core MVC., dot net Core, I was more of a Solution Architect and project manager. Designing the Solution which would work with Hippa compliance. Code Review and AWS design and deployment. Werq Chat chat.werq.com, We designed the chat application using the PUB Nub I even wrote a blog for my company on how to use the Pub Nub for creating the chat application. This project had a team size of 20 people and I was the project manager for this project I used take the requirement and make sure the sprints are delivere on time., Angular, dot net Core, React Native(Mobile App), I was more of a Solution Architect and project manager. Designing the Solution which would work with Hippa compliance. Code Review and AWS design and deployment. Banking Chat Bot, We designed the chatbot using the Machine Learning models and the DialogFlow combination. My role was to work with developers to achieve the scalable secure and optimized approach using the GCP environment.
We are also working with Azure and Google to further enhance the experience using the Azure Cognitive search and Google Enterprise search along with Open AI and Bard. We are working towards creating the architecture that can scale and also is optimized so that the cost can be kept low with high ROI and Customer satisfaction.
Timeline
Technical Manager
Wipro
03.2023 - Current
Technical Architect
Quantiphi Associate Analytics
05.2021 - 12.2022
Manager IT
Bharti Axa
11.2020 - 05.2021
Senior Software Developer
Nisos Technologies
02.2018 - 09.2020
Freelancer
Freelancer
04.2016 - 01.2018
Mobile Development Team Leader
Netblade Solutions Private Limited
08.2012 - 03.2016
BSC Computer Science -
RKT College Ulhasnagar
01.2002 - 04.2006
Similar Profiles
Mohil Pushpraj DhadgeMohil Pushpraj Dhadge
Senior DevOps Engineer at WiproSenior DevOps Engineer at Wipro
Harshit MishraHarshit Mishra
Associate analyst at WiproAssociate analyst at Wipro
RICHA KAPURRICHA KAPUR
Principal Consultant at WiproPrincipal Consultant at Wipro