Dilip Giri
Deputy collection manager
Nallasopara
Summary
To work in high-growth organization with a competitive and challenging environment that creates an ideal condition for delivering high quality services. Goal-driven Collections Manager reduces delinquencies and mitigate risks. Prepared to bring Number years of in-depth experience to support Company needs.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Deputy Collection Manager
Mahindra and Mahindra Financial Services
07.2024 - Current
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Established strong relationships with customers, fostering open communication channels for effective debt resolution.
- Managing BL/machinary loan/LAP BUCKET (0 to write off)
- Accessed credit records to evaluate customer credit histories.
Deputy collection manager
RBL BANK
12.2023 - 07.2024
- Managed 120, 150, and 180 bucket credit card collections through agency channel with consistent follow-ups.
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Reduced delinquency rates with proactive account monitoring and timely communication.
Collection manager
Bajaj finserv ltd
04.2022 - 12.2023
- Coordinated with six agencies and eighteen field officers to handle over 800 cases while adhering to RBI guidelines.
- Established procedures for collection of past due amounts.
- Streamlined collections procedures for increased productivity and reduced manual efforts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Enhanced team performance through regular training, coaching, and feedback sessions.
Agency portfolio manager
Sai kit enterprise
12.2019 - 03.2022
- Oversaw collection processes for multiple banks, such as HDFC and Bajaj, across various stages from initial to write-off.
Education
High school -
S.k.m.m.high school
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Nutan college
Debt recovery management -
IIBF
01-2022
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S.s.m art and science collage
Skills
- Good communication skill
- To communicate with people easily convince them for the payment
- Debt recovery expertise
- Customer service management
- Monitoring processes
- Customer relations
Interests
Swimming and cricket, Cooking
STRENGTHS
Always go for best and positive mentality
Timeline
Deputy Collection Manager
Mahindra and Mahindra Financial Services
07.2024 - Current
Deputy collection manager
RBL BANK
12.2023 - 07.2024
Collection manager
Bajaj finserv ltd
04.2022 - 12.2023
Agency portfolio manager
Sai kit enterprise
12.2019 - 03.2022
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Nutan college
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S.s.m art and science collage
High school -
S.k.m.m.high school
Debt recovery management -
IIBF
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