Knowledge of SAP R3, CRM, Power BI
Dinesh Shetty
Sales
Thane
Summary
A seasoned leader in sales and customer relations, I've propelled Order Intake growth and enhanced client satisfaction at MAN Energy Solutions India Pvt Ltd through expert operations management and effective cross-functional team coordination. With a proven track record in sales management and a knack for problem resolution, my career is marked by fostering strong client relationships and achieving ambitious targets.
Particularly dealt with Marine as well as Defense customers with almost more than 20 years experience
Overview
29
29
years of professional experience
1
1
Language
Work History
Deputy General Manager - Sales
MAN Energy Solutions India Pvt Ltd
Mumbai
07.2019 - Current
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Facilitated cross-functional collaboration to drive successful project completion within deadlines.
- Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
Senior Sales Manager
MAN Energy Solutions India Pvt Ltd
Mumbai
04.2006 - 06.2019
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Manager Customer Relations
MAN B&W Diesel A/S Liaison Office, India
Mumbai
09.1998 - 03.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Effectively coordinated with the Product Center in Germany, Denmark and customers in India.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Sales Manager
Electrolux India Ltd
Mumbai
10.1995 - 08.1998
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Diploma in Business Management - Management
Prof L N Welingkar Institute of Management
Mumbai, India 04.2001 -
Bachelors of Commerce - Commerce
Mumbai University
Mumbai 04.2001 -
Skills
Operations management
Cross-functional team coordination
Corporate communications
Sales management
Negotiation Skills - Sales Excellence Certificate from Lufthansa Training center - Singapore
Leadership and team building
Problem resolution
Software
Timeline
Deputy General Manager - Sales
MAN Energy Solutions India Pvt Ltd
07.2019 - Current
Senior Sales Manager
MAN Energy Solutions India Pvt Ltd
04.2006 - 06.2019
Diploma in Business Management - Management
Prof L N Welingkar Institute of Management
04.2001 -
Bachelors of Commerce - Commerce
Mumbai University
04.2001 -
Manager Customer Relations
MAN B&W Diesel A/S Liaison Office, India
09.1998 - 03.2006
Sales Manager
Electrolux India Ltd
10.1995 - 08.1998
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