Microsoft Office
Dinesh Vala
Sales and Technician
Mumbai
Summary
Highly trained Photo Specialist versed in maintaining processing equipment and inventories. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Hard worker and collaborative individual with great people skills. Proven success in detail-oriented work and forward-thinking mindset.
Overview
22
22
years of professional experience
Work History
Sales and Service Technician
Kemteck India Photography Pvt. Ltd.
01.2002 - Current
- Increased sales revenue by consistently upselling products and services to customers.
- Championed continuous improvement initiatives, identifying areas for potential growth and implementing effective strategies to drive business success.
- Improved customer satisfaction by providing timely and efficient troubleshooting for technical issues.
- Utilized strong organizational skills to manage multiple tasks simultaneously without compromising attention-to-detail or overall productivity.
- Collaborated with colleagues to complete large-scale projects on time and within budget constraints.
- Provided technical support to customers, addressing any concerns or issues related to their orders promptly and professionally.
- Maintained a high-quality standard for all prints, consistently exceeding customer expectations.
- Collaborated closely with photographers to ensure desired results were achieved during the editing and printing process.
- Assisted in training new employees on proper lab procedures and best practices for optimal performance within their roles.
- Upheld strict quality control measures for all output materials, verifying color accuracy, image sharpness, and overall print quality before releasing finished products to customers.
Education
HSC
GSHEB
Gujrat, India03.1996
SSC
GSEB
Gujarat03.1993
Skills
Industry Awareness
Negotiation Techniques
Financial Reporting
Revenue Generation
Account development
Network development
Product Demonstration
Customer Needs Assessment
Inventory Management
Digital asset management
Quality Assurance
Quality Control Management
Order Fulfillment
Software
Disk Operating System
Adobe Reader
Timeline
Sales and Service Technician
Kemteck India Photography Pvt. Ltd.
01.2002 - Current
HSC
GSHEB
SSC
GSEB