Dipesh Dilip Nachare
Navi Mumbai
Summary
Proactive Data Support Operator and Junior Executive with expertise in streamlining support processes for improved efficiency and customer satisfaction. Skilled in documentation, process optimization, and providing feedback for product improvement. Strong in client relationship building, problem-solving, and training teams to use new tools effectively.
Overview
6
6
years of professional experience
Work History
Data Support Operator
Playerzpot Pvt, Ltd
03.2023 - Current
- Maintained thorough documentation of support cases, ensuring accurate records and prompt resolution.
- Streamlined support processes for increased efficiency and better customer experience.
- Provided timely feedback to developers for continuous product improvement.
- Improved customer satisfaction by efficiently addressing and resolving support issues.
- Enhanced team productivity by introducing new tools or software applications that automated routine tasks.
- Regularly reviewed and updated internal processes to ensure consistent delivery of high-quality support services across the organization.
Junior Excutive
Securens System Pvt. Ltd
07.2018 - 12.2022
- Provided excellent customer service, resolving issues promptly and nurturing long-term client relationships.
- Assessed company portals for new business opportunities and followed up with prospects.
- Enhanced team productivity by streamlining processes and implementing efficient organizational systems.
Education
Diploma - Mechanical Engineering
ShantiNiketan Polytechnic
Panvel05.2017
High School Diploma -
Saraswati Vidyalaya
Airoli03.2012
Skills
- Patience and Tolerance
- Client Relationship Building
- Training and coaching
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Team Collaboration
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Relationship Building
- Friendly and Patient
- Call center experience
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Marathi
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Data Support Operator
Playerzpot Pvt, Ltd
03.2023 - Current
Junior Excutive
Securens System Pvt. Ltd
07.2018 - 12.2022
Diploma - Mechanical Engineering
ShantiNiketan Polytechnic
High School Diploma -
Saraswati Vidyalaya
Similar Profiles
SANTOSH PATILSANTOSH PATIL
Unity Team Lead at PlayerzPot Media Pvt LtdUnity Team Lead at PlayerzPot Media Pvt Ltd
Ravi UpadhyayRavi Upadhyay
Node Js Developer at PlayerzpotNode Js Developer at Playerzpot
GAYATHRI DEVIGAYATHRI DEVI
Assistant of Regulatory Affair at VKL SEASONING PVT. LTD. / KEYA FOODS INTERNATIONAL PVT. LTDAssistant of Regulatory Affair at VKL SEASONING PVT. LTD. / KEYA FOODS INTERNATIONAL PVT. LTD