Account Associate
KNAV Business Solutions Pvt Ltd.
06.2024 - Current
- Increased client satisfaction by effectively managing and resolving account issues.
- Answered customer emails, chats to respond to questions, provide details, and resolve concerns.
- Managed multiple client accounts, maintaining a high level of organization and attention to detail.
- Maximized client retention by maintaining open lines of communication and addressing concerns promptly.
- GST and TDS workings on a monthly and quarterly basis, with 2A and 2B reconciliation.
- Accounting and invoice preparation on a monthly basis.
- Vendor Payouts for the clients.
- Assisting on US Accounting (CC Reconciliation, Sales Entries, and CC Receipt entries)
- MIS Reports preparation on monthly due dates.
- Assisting on Audit Finalizations
