Drashti Shah
Food Safety & Quality Assurance Professional
Mumbai
Summary
An experienced and highly skilled Food Safety Professional and Food Technologist with expertise in quality assurance, food safety, and regulatory compliance. With a proven track record in ensuring adherence to food safety standards, implementing food safety management systems (FSMS), and driving continuous improvement initiatives. A proactive leader adept at training teams, performing internal audits, and analyzing data to enhance operational efficiency. Highly focused on quality assurance processes, regulatory requirements, and problem-solving within diverse food service and manufacturing environments.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
Work History
Hygiene Manager
Four Seasons Mumbai
01.2024 - Current
- Lead the implementation and continuous improvement of Food Safety Management System (FSMS) policies and procedures, ensuring strict compliance with local and international standards
- Conducted regular inspections and audits, ensuring food safety and hygiene standards are maintained across all operational areas
- Identified root causes of safety concerns and developed corrective actions, achieving a significant reduction in food safety-related complaints
- Trained and mentored staff in food safety and hygiene protocols to foster a culture of compliance and continuous improvement
- Developed and reviewed Standard Operating Procedures (SOPs) for critical safety processes, ensuring alignment with industry standards
- Managed government inspections and worked on corrective actions to ensure compliance with regulatory bodies
Hygiene Officer (Pre-opening)
Waldorf Astoria Lusail Doha
06.2022 - 11.2023
- Led food safety inspections and audits, ensuring adherence to hygiene protocols during the pre-opening phase
- Developed and implemented Standard Operating Procedures (SOPs) for food safety and hygiene across multiple outlets
- Trained chefs, F&B service teams, and new employees on food safety protocols and defense strategies
- Conducted food safety compliance audits for government inspections during the FIFA World Cup 2022
- Collaborated with cross-functional teams to maintain high hygiene standards and facilitate smooth operations in all hotel departments
- Completed 100 hours of cross-training in the Stewarding Department to better understand their operations
Hygiene Officer (Pre-opening)
Hyatt Place Vadodara
12.2021 - 05.2022
- Established and implemented food safety and hygiene procedures and policies for the entire hotel
- Coordinated with vendors, prepared comparative analysis sheets, and trained staff on food safety in multiple languages
- Prepared FSMS and HACCP documentation, ensuring compliance with the latest food safety regulations
- Conducted GBAC audits and reviewed guest satisfaction surveys to address food safety-related concerns
Food Safety Officer
Barbeque Nation Hospitality Ltd
06.2020 - 03.2021
- Conducted comprehensive food safety inspections across multiple outlets, ensuring compliance with regulatory requirements
- Developed and maintained food safety SOPs and provided training on food safety procedures to staff
- Coordinated with store in-charges to analyze and address misbranding and mislabeling of raw materials during COVID-19
- Utilized Pareto analysis to identify and focus on areas with the highest need for improvement
Hygiene Auditor
Equinox Labs
05.2019 - 01.2020
- Conducted hygiene audits in the catering sector based on the FSSAI checklist, providing compliance assessments and documenting findings
- Analyzed hygiene audit reports across India, ensuring photo evidence and standard responses were in line with food safety requirements
- Coordinated with auditors to resolve technical issues, ensuring accurate reporting and maintaining records
Education
M.Sc. - Food Processing and Preservation
College of Home Science, Nirmala Niketan
01.2018 - 01.2020
M.S. - Biochemistry
K J Somaiya College of Science & Commerce
01.2016 - 01.2018
B.Sc. - Biochemistry and Chemistry
K J Somaiya College of Science & Commerce
01.2015 - 01.2016
B.Sc. - Biotechnology
K J Somaiya College of Science & Commerce
01.2012 - 01.2015
Skills
- Quality Assurance
- HACCP & ISO 22000 Compliance
- Food Safety Management Systems (FSMS)
- Internal Audits & Regulatory Compliance
- Analytical & Critical Thinking
- Supplier Audits & Vendor Management
- Root Cause Analysis & Problem Solving
- Continuous Improvement (Kaizen)
- Communication & Team Leadership
- Safety Auditing & Risk Management
- Staff training and development
Certification
HACCP Level 3 for Caterers (RQF), Highfield, 08/31/24
Accomplishments
Star Performer of the Year - Internal Audit at Barbeque Nation - September 2021
Timeline
Hygiene Manager
Four Seasons Mumbai
01.2024 - Current
Hygiene Officer (Pre-opening)
Waldorf Astoria Lusail Doha
06.2022 - 11.2023
Hygiene Officer (Pre-opening)
Hyatt Place Vadodara
12.2021 - 05.2022
Food Safety Officer
Barbeque Nation Hospitality Ltd
06.2020 - 03.2021
Hygiene Auditor
Equinox Labs
05.2019 - 01.2020
M.Sc. - Food Processing and Preservation
College of Home Science, Nirmala Niketan
01.2018 - 01.2020
M.S. - Biochemistry
K J Somaiya College of Science & Commerce
01.2016 - 01.2018
B.Sc. - Biochemistry and Chemistry
K J Somaiya College of Science & Commerce
01.2015 - 01.2016
B.Sc. - Biotechnology
K J Somaiya College of Science & Commerce
01.2012 - 01.2015
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