Dr. Tanvi Makwana (Rathod)
Professional Doctor
Mumbai
Summary
Compassionate B.A.M.S and MBA graduate with over 9 years of experience in clinical and non-clinical settings. Eager to assist in coordinating patient care and optimizing healthcare operations. Known for strong team collaboration and results-driven approach, ensuring smooth workflow and effective communication among medical staff. Relied upon for adaptability and proficiency in managing dynamic healthcare needs while maintaining high standards.
Overview
10
10
years of professional experience
4
4
Languages
Work History
MEDICAL COORDINATOR AND MRD INCHARGE
HVS SYMBIOSIS HOSPITAL
Dadar
11.2023 - 04.2026
- A compact cardiac and IR setup with state-of-the-art cath lab in the heart of Mumbai, Dadar, delivering exceptional professional care with the latest amenities under one roof.
- PROJECT MANAGEMENT – Successfully led and completed the Pre-Entry Level Audit of NABH in April 2025.
- Joined as an RMO in 2023, engaged in clinical practices and OPD, and later joined the Management Team as a Medical Coordinator.
- Leading various operations, conjoined with the center head being a mediator between the clinical and non-clinical staff.
- MRD Incharge: Control of patient indoor files across the hospital.
- Mediclaim Services: Timely providing and responding to patient queries for reimbursement claims, and overseeing TPA coordination for those availing cashless/anywhere facility for IPD.
- Taking care of clinical documentation to initiate and monitor the appropriate use of in-house patient documents.
- Timely reporting of death cases online and offline for IPD mortality.
- Taking care of quality control across the entire hospital to inculcate and bring into practice hospital hygiene and practices to avoid widespread infection.
- Training of new IPD software (CARESOFT).
- Staff orientation and communication with the entire staff for improved job performance.
- Orientation and overview of RMO, and timely accuracy for day-to-day work.
- Change and variations in IP documents, like Document Control Name and Numbering.
- Initiation and execution of a health check drive across the hospital, and a vaccination program for all the employees.
- In-house doctors and consultants' credentialing.
- Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
Resident Medical Officer
GLENEAGLES (Global) Hospital
Parel
05.2023 - 11.2023
- Assistant to the physician - Head of the Neurosurgery Dept.
- Resident medical officer in the wards.
- Performed initial and ongoing assessments of patients' medical, physical and psychosocial status.
- Taking daily rounds, ordering lab tests and diagnostics, and working a 24-hour shift.
- Taking rounds with consultants.
- Initiating the discharge process.
- Timely adherence and completion of daily rounds, clinical notes, and treatment charts.
Clinical Documentation Specialist
IKS HEALTH
Airoli
03.2023 - 05.2023
- US based International company delivering Revenue cycle management, clinical support, and value based care solutions to create transformative value in healthcare.
- Clinical Documentation Specialist - Medical Transcriptionist for documentation of U.S.-based patients.
- Effectively managed multiple priorities while maintaining strict adherence to established deadlines, ensuring the consistent delivery of exceptional clinical documentation services.
- Managed electronic clinical documentation and uploaded changes or updates using EHR.
Assistant Medical Officer
KASTURBA HOSPITAL
Jacob Circle
10.2021 - 01.2022
- The government hospital in the heart of Mumbai treats various infectious patients on an OPD and IPD basis.
- Joined as an AMO during the second wave of COVID.
- I took part in the COVID vaccination drive across the city.
- I worked in various wards of the hospital and treated patients.
- Worked flexible hours across night, weekend, and holiday shifts.
Resident Medical Officer
Apollo Spectra Hospitals
Tardeo
10.2021 - 01.2022
- Advanced Multispecialty Hospital with modern and advanced technology, providing complex and minimally invasive surgeries with positive outcomes.
- I joined as a ward RMO.
- I took care of in-house ward patients pre- and post-operatively.
- Effective management of ward patients, taking rounds with the consultants, etc.
- Admission and discharge of inpatient patients.
- Performed rounds twice daily to discuss patient care plans, review diagnostic studies, communicate with patients and discuss medication lists.
- Collaborated with care team to develop assessment and treatment plans.
Claims Processor
Medi Assist India TPA Pvt Ltd
Andheri
02.2020 - 04.2021
- India's one of the top TPAs ensuring smooth processes between the insurance companies and hospitals.
- Worked as a Medical Officer, Junior Claims Processor.
- Worked on settlements of reimbursement claims from various insurance companies, namely GIPSAA, ABHI, HDFC, etc.
- Inculcated a work-from-home system during COVID-19.
- Identified fraudulent claims through thorough investigation and documentation of findings.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Clinical Practitioner
Self-employeed
Mumbai, India
05.2019 - 04.2020
- Served patients in a private, self-made OPD.
- Diagnosing and treating patients.
- Discussed care plans with patients and explained test results and proper use of medications.
- Monitored patient condition and progress, ordering appropriate laboratory tests.
- Developed strong relationships with patients and their families, fostering trust in the healthcare team and supporting adherence to treatment plans.
- Informed patients and families on disease prevention and health promotion.
- Scheduled and followed up on patient appointments, maximizing continuity of care.
- Communication with various pharma companies on the latest drug evolution and safe uses.
Resident Medical Officer
Dhanwantari Hospital & Research Centre
Dadar
01.2017 - 05.2019
- Joined as a ward RMO.
- Work under senior doctors, healthcare professionals, management staff, and supervise trainee doctors.
- Learning treatment plans and procedures from senior doctors.
- Assisting senior doctors in outpatient departments.
Resident Medical Officer
Nirmala Maternity & Surgical Hospital
Chinchpokli
03.2016 - 11.2016
- Joined as a fresher as an RMO.
- I worked as a Ward RMO.
- I learned and gained clinical knowledge, and I saw various patients.
- Handled OPD patients.
- I got good exposure to all surgical and gynecological patients.
Education
MBA - Healthcare Management
Dr. D Y. Patil University
Pune, India08-2025
B.A.M.S - Bachelor of Ayurveda Medicine & Surgery
Dr. D Y. Patil University - School of Medicine
Nerul, Navi Mumbai05-2016
Skills
Leadership and Management
Healthcare administration
- Operations Management
- Clinical Documentation
- Quality Control
- Medical Records Incharge
- Claims processing
- Analytical and decision making
- Communication skills
- Clinical and Non-Clinical Aptitude
- Practical Knowledge
- NABH Coordinator
- IPD/OPD management
- Healthcare compliance
EHR Management
Accomplishments
- NABH AUDIT- April 2025
- 12/2023 - 04/2025
- Initiated, managed and led the NABH Audit Pre-Entry Level for HVS Symbiosis Hospital. Successfully completed the project from Day 1 till the Audit. Was the SPOC for the hospital.
Interests
- Reading Books, - Listening to Music, - Social Service for community
Timeline
MEDICAL COORDINATOR AND MRD INCHARGE
HVS SYMBIOSIS HOSPITAL
11.2023 - 04.2026
Resident Medical Officer
GLENEAGLES (Global) Hospital
05.2023 - 11.2023
Clinical Documentation Specialist
IKS HEALTH
03.2023 - 05.2023
Assistant Medical Officer
KASTURBA HOSPITAL
10.2021 - 01.2022
Resident Medical Officer
Apollo Spectra Hospitals
10.2021 - 01.2022
Claims Processor
Medi Assist India TPA Pvt Ltd
02.2020 - 04.2021
Clinical Practitioner
Self-employeed
05.2019 - 04.2020
Resident Medical Officer
Dhanwantari Hospital & Research Centre
01.2017 - 05.2019
Resident Medical Officer
Nirmala Maternity & Surgical Hospital
03.2016 - 11.2016
MBA - Healthcare Management
Dr. D Y. Patil University
B.A.M.S - Bachelor of Ayurveda Medicine & Surgery
Dr. D Y. Patil University - School of Medicine