DURGA DESAI
Pune
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
8
8
years of professional experience
Work History
Director of Sales
Mukund Roadlines Private Limited
01.2023 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Increased sales revenue by developing and implementing strategic plans by setting innovative processes through digitalization and leveraging technology
- Leading transformational projects to drive efficiency and customer satisfaction
- Focused on undertaking sustainability projects that reduce environmental impact and improve fleet lifecycle
Finance and Administrative Manager
Mukund Roadlines Pvt. Ltd.
12.2017 - 09.2021
- Management of administration and financial operations including budgeting, reporting, forecasting sales, using excel for head office and 6 branch offices including managing a fleet of 50 trucks
- Led team of 5 in sales and compliance departments, training new staff, implementing, and monitoring new business processes and maintaining client relations
- Supervised fleet of inbound and outbound operations operation of critical consignments
- Successfully bid for public tenders which contributed to business development of 7%
- Transformed cash-based system of broker and creditor payments to digital payment system by establishing direct payment transfers leading to efficiency in management of accounts and cash flows
- Set up and implemented digitization of sales invoices and processes using software such as Oracle, reducing the credit period by ~ 15 days thereby improving cash flow
- Conducted due diligence of company assets including fleet of heavy-duty commercial vehicles which resulted in reduction of penalties by 5%
- Provided training for preparing MIS reports and delivered presentations to clients for monthly KPI reviews.
Advocate
Advocate Leena Kaulgekar and Associates
12.2016 - 11.2017
- Worked effectively with fellow team members to coordinate effective solutions to any legal queries or concerns
- Entrusted with the responsibility of appearing for applications in the Cooperative Court within three months of joining the firm.
Education
MBA -
Cardiff University
Cardiff, UKBachelor of Law -
Savitribai Phule Pune University
Pune, IndiaSkills
- Stakeholder management
- People management and leadership
- Sales process optimization
- Transformational change
- Profitability Optimization
- Relationship building and client satisfaction
Accomplishments
- Student Representative for MBA (2021-2022): Liaised with academic and professional services staff to enhance the student experience
- Achieved highest grade in 3 modules on the MBA: Marketing, Sustainable Development and Organizational Purpose
Extracurricular Activities
- Student Representative for MBA (2021-2022): Liaised with academic and professional services staff to enhance the student experience
- Achieved highest grade in 3 modules on the MBA: Marketing, Sustainable Development and Organizational Purpose
Timeline
Director of Sales
Mukund Roadlines Private Limited
01.2023 - Current
Finance and Administrative Manager
Mukund Roadlines Pvt. Ltd.
12.2017 - 09.2021
Advocate
Advocate Leena Kaulgekar and Associates
12.2016 - 11.2017
MBA -
Cardiff University
Bachelor of Law -
Savitribai Phule Pune University
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