Durva Mahamunkar
Mumbai
Summary
Achieved significant sales growth at Veena World by leveraging expert communication skills and in-depth product knowledge. Excelled in consultative sales, enhancing customer relationships, and surpassing revenue targets through strategic up-selling and meticulous market analysis. Demonstrated resilience and negotiation prowess, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Veena World
2020.02 - 2024.01
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest travel innovations and advancements through continuous training.
- Implemented up-selling strategies and achieved assigned sales and revenue target.
- Addressed inquiries received via digital platforms, emails, phone calls, and in-person visits.
- Produced necessary MIS as directed by the team InCharge.
Education
Post Graduate Diploma in Tourism Management - Travel And Tourism
Thomas Cook Centre of Learning
Mumbai, India02.2020
Bachelor of Mass Media - Advertising
SK Somaiya Degree College of Arts, Science And Com
Mumbai05.2019
Skills
- Communication Skills
- Sales funnel management
- Product and service knowledge
- Customer Understanding
- Analytical skills
- Empathy and Relationship Building
- Resilience and Self-Motivation
- Problem-Solving
- Time Management
- Negotiation skills
LinkedIn Profile
www.linkedin.com/in/DurvaSudhirMahamunkar
Accomplishments
Highest Achiever of Sales Target of 200 bookings in March 2023 with the organization cumulatively achieving 1 lakh booked and traveled guests across the globe.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Sales Consultant
Veena World
2020.02 - 2024.01
Post Graduate Diploma in Tourism Management - Travel And Tourism
Thomas Cook Centre of Learning
Bachelor of Mass Media - Advertising
SK Somaiya Degree College of Arts, Science And Com
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