Durvesh Thorve

• Conducted fraud risk assessments across business processes to identify potential vulnerabilities.
• Evaluated internal controls, analyzed historical audit windows, and identified operational vulnerabilities to enhance compliance.
• Audit Lifecycle & Fraud Control: Leading audit opening calls, executing floor checks, reviewing client applications, managing access revocations, and auditing CCTV and physical floor access controls to prevent data leakage. Delivered weekly status updates and internal audit meetings, authored draft and final risk reports, and tracked CAPA to closure.

Facilitated critical MIM bridge calls during outages, directed technical coordination across level 1 to level 4 severity incidents, and drove rapid service restoration efforts.

Managed end-to-end incident lifecycles and led root cause analysis (RCA) investigations while maintaining complete operational documentation.

Led incident response teams to mitigate service disruptions and restore operations efficiently.

Coordinated cross-functional collaboration to enhance incident resolution processes and improve stakeholder communication.

Implemented root cause analysis methodologies to identify trends and prevent future incidents effectively.

Led end-to-end network security implementations, orchestrated Proof of Concepts (POCs), and delivered post-implementation technical support for enterprise environments.

Served as Technical Account Manager (TAM) for L&T to align strategic client objectives, and acted as Transition Manager for HDFC to ensure operational handovers and service onboarding.

Acquired practical familiarity with network security landscape—including firewall administration, email and hard disk encryption, ManageEngine products, and Data Loss Prevention (DLP)—through managing project deployments by technical engineering teams.