Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

PRASHANT NEELKANTHAN

Mumbai

Summary

Results-driven Domain Expert with 9+ years of experience in Marketing, Sales, and Operations.Proven track record of success in achieving business objectives and exceeding customer service targets. Skilled in balancing team performance and optimizing procedures for maximum productivity.

Decisive leader specializing in strategic planning, team leadership, and operational improvement. Known for high productivity and efficient task completion.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager - Client Servicing and Operations (International Markets)

PROPSHOP WORLDWIDE EXPO
Mumbai
07.2023 - Current
  • Ensuring smooth execution of International Projects
  • Liaison with Clients
  • Preparing Client Agreements post Project Confirmation
  • To liaison with Finance team and ensure the payments are released on time to Vendors
  • To check if the client payments are received as per the Agreement
  • Ensuring the required documents are received from Client
  • Ensuring all Organizer documents are submitted before the deadline
  • Liaison with Vendors
  • To check if all the deadlines are met by the Vendors
  • To coordinate with vendors and ensure the possession of site is done on time
  • Preparing the Month-wise Profit Reports
  • Ensuring all deliverables are prepared and made available on time
  • Few Top Projects Executed with their locations
  • CPHI Worldwide, Milan
  • CPHI Worldwide, Spain
  • Cevisama, Valencia
  • Gulf Food, Dubai
  • Coverings, Atlanta
  • Supply Side West, Las Vegas
  • Mosbuild, Russia
  • American Coatings Show, Indianapolis
  • NPE, Orlando
  • ERBIL, Iraq
  • Achema, Frankfurt
  • Cosmoprof Asia, Hong Kong
  • China Coat, China
  • Pack Expo, Chicago among others

Fitterfly Healthtech Pvt. Ltd.
Navi Mumbai
08.2022 - 05.2023
  • Calling on leads / potentials
  • Achieving Daily / Monthly Targets
  • Ensuring a smooth Consultation procedure for patients
  • Understanding the Pain Points of Members
  • Recommending the correct Program to members
  • Up-selling
  • Achieving Targets

Toothsi.in
Mumbai
01.2021 - 07.2022
  • Calling on leads / potentials
  • Generating Daily Business
  • Achieving Daily / Monthly Targets
  • Ensuring a smooth Consultation procedure for patients
  • Handling Objections/Escalations of patients
  • Keeping patient informed about new developments in process

Propshop Events and Exhibitions Ltd.
Mumbai
05.2019 - 08.2020
  • Lead Generation
  • Understanding client requirements
  • Getting design concepts as per the client requirements
  • Working on getting the right cost for the project
  • Project Closure
  • Working with the team to achieve the target
  • Keeping in touch with existing clients to gain future business
  • Up-Selling

Blues and Coppers Exhibitions Pvt. Ltd.
Mumbai
08.2017 - 05.2019
  • Lead Generation through cold-calling, prepared list and by visiting shows
  • Understanding the client requirements and documentation of the same
  • Briefing the design team and coordinating with them
  • Co-coordinating with the client on a regular basis in terms of design changes
  • To co-ordinate with the commercial team for the quote and invoice
  • To liaison with the Production Manager and make sure all details are proper
  • Project Closure
  • Managing Key Accounts and Client Servicing
  • Visiting the site during Production to ensure work is according to timeline
  • Getting all the back-end work done before the show by co-ordinating with the show organizers
  • Working on getting regular business from the leads generated

INDIAMART INTERMESH LTD
07.2017 - 09.2017
  • Handling a team of 5 to 10 people
  • Aligning team with Targets
  • Helping team achieve their targets on a daily basis
  • Guiding team with various challenges and issues faced while speaking with Customers
  • Taking team meetings regularly so that team is aligned with the targets to be achieved
  • Ensuring that the team is motivated and work together towards a common goal
  • Helping new team members who join to feel comfortable and help them work efficiently
  • Guiding and Coaching new members with the process and product
  • Helping team with methods and tactics that will help them get sales numbers

FIRST QUADRANT SOLUTIONS PVT. LTD
01.2015 - 05.2017
  • Building long lasting relations with existing clients
  • Providing post-sales service to the clients
  • Understanding and solving Service-related queries of clients
  • Upgrading existing services of clients
  • Studying the profile of clients and creating potential for upsell
  • Competitor Analysis

SAINT GOBAIN INDIA PVT. LTD
01.2015 - 07.2015
  • Handling Social Media Pages (Facebook, Twitter and Instagram) for Company and Clients
  • Writing engaging content for Website, SMS and Campaigns
  • Conducting Research for the content to be uploaded on the website
  • Mobile Marketing
  • Building Relations with Existing Clients
  • Inside Sales
  • Business Development Activities
  • Running Campaigns and Cross Promotional Activities
  • Creating Campaign SMS and sending it PAN India
  • Preparing Analytic & Campaign Reports for Clients

Education

PGDM - Marketing

ITM Business School
Mumbai, MH
01.2015

BBA -

Symbiosis Centre for Management
Pune, MH
01.2013

XII (HSC) -

Tilak Junior College, ISCE
Mumbai, MH
01.2010

10th -

Ryan International School
Mumbai, MH
01.2008

Skills

  • Logistical Coordination
  • Process Optimization
  • Efficiency Improvement
  • Marketing
  • Sales Management Skills
  • Team Leadership
  • Customer Service Expertise
  • Event Coordination

Certification

  • Seminars/MDP Certifications
  • Attended a Personality Development Seminar.
  • Completed the Green Belt Training of Lean Six Sigma.
  • Completed TCS ION Certification Course offered by TCS
  • Volunteering at the International Conference of Symbiosis (INCONSYM).
  • Stood Third in the Macrino event organised by ITM.

Hobbies and Interests

SELF-DEVELOPMENT INITIATIVES / HOBBIES, 

  • Dedicated efforts in enhancement of knowledge through various resources.
  • Getting connected with people through Networking and learning through their experience.
  • Reading books.
  • Gaining knowledge on how companies advertise and Market their products.
  • Watching Cricket.

Timeline

Manager - Client Servicing and Operations (International Markets)

PROPSHOP WORLDWIDE EXPO
07.2023 - Current

Fitterfly Healthtech Pvt. Ltd.
08.2022 - 05.2023

Toothsi.in
01.2021 - 07.2022

Propshop Events and Exhibitions Ltd.
05.2019 - 08.2020

Blues and Coppers Exhibitions Pvt. Ltd.
08.2017 - 05.2019

INDIAMART INTERMESH LTD
07.2017 - 09.2017

FIRST QUADRANT SOLUTIONS PVT. LTD
01.2015 - 05.2017

SAINT GOBAIN INDIA PVT. LTD
01.2015 - 07.2015

PGDM - Marketing

ITM Business School

BBA -

Symbiosis Centre for Management

XII (HSC) -

Tilak Junior College, ISCE

10th -

Ryan International School

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PRASHANT NEELKANTHAN