Eshant Jain
Retail Store Manager
Pune
Summary
Successful comprehensive Expertise In Retail Operations with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
12
12
years of professional experience
Work History
Sales & Promotions Executive
Rasna Beverage
05.2014 - 07.2014
- Developed Calendar & Managed Various Distributer And Market In City, For Better Reach And Electiveness.
- Marketing Of Rasna JU-C Across Various Segments.
- Executed Promotional Activities, Collect Customer's Feedback About Rasna JU-C In Colleges, Schools Etc. And Shared To Management.
- Gave Probable Suggestions & Improve The Market Penetration.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
Retail Store Manager
Pantaloons
07.2015 - Current
- Key Focus Areas: Top-Line And Bottom-Line Improvement, SOP Refinement, And Retail Operations Enhancement.
- Responsibilities Include: Sales Target Achievement, Exceptional Customer Service, Loss Prevention, And Strategic Planning.
- Proficient in: sales forecasting, increasing conversion rates, and elevating average bill value.
- Skilled in benchmarking and competitive analysis within the catchment area.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Expert In Visual Merchandising, Aligning Displays With Brand Guidelines.
- Facilitate Team Learning, Development, Welfare, And Growth Through Various Activities.
- Successfully Managed Sagar Store For 3+ Years As A Store Manager, Maintaining Regular Customer Interactions For Superior Service.
- Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports through SAP.
- Reduced employee turnover rate by fostering a positive work environment and providing ongoing support to staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
PGDM - Marketing & Information Technology
Jaipuria Institute Of Management Indore
Indore, India06-2015
Skills
Problem-solving skills
Customer relations
Team player
Administrative skills
Problem resolution
Operations management
Sales analysis
Growth planning
Facility management
Motivation
Training and development
Accomplishments
- Control On Shrinkage Closer By 0.08% On YTD-24-25.
- Achieved 100% Of Assigned Target On YTD-24-25.
- Managing Low Attrition Store In Cluster/Zone
- Grow a Team Member for next level in HC,SCM,Floor Function Domain.
Timeline
Retail Store Manager
Pantaloons
07.2015 - Current
Sales & Promotions Executive
Rasna Beverage
05.2014 - 07.2014
PGDM - Marketing & Information Technology
Jaipuria Institute Of Management Indore