Senior Product Manager - Product Strategy Driven
EXL Service
Pune, Maharashtra, India
06.2022 - Current
- Increased product adoption by identifying customer needs and developing innovative product features.
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Led cross-functional teams for successful product launches, resulting in increased market share.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
- Increased new client acquisition through targeted initiatives.
- Managed product demonstrations and testimonials for performance evaluation.
- Streamlined internal processes by implementing best practices in product management, increasing team efficiency and productivity.
- Enhanced customer satisfaction rates through proactive communication of feature updates, bug fixes, and other relevant information related to the products managed.
- Consulted with product development teams to enhance products based on customer interest data.
- Coordinated landing page efforts to increase conversion rates.
- Developed communications plans for new products, increasing sales 83%.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Met strict deadlines, coordinating moving parts in product team and orchestrating well-designed flow.
