Farhan Sayyed
Senior Account Executive
Mumbai
Summary
Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships.
Accomplished 3 years in FinTech Industry. Committed with demonstrated success in sales, customer relations and prospecting.
Ambitious and dedicated leader with experience training and mentoring new team members.
Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work History
Senior Account Executive
Drip Capital
04.2021 - Current
- Brought in over $4 Million in revenue while managing multiple high-profile accounts.
- Secured 40 new accounts to increase company revenue and drive market share.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Set and monitored sales targets and identified potential customers.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Achieved or exceeded company-defined sales quotas.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Motivated team members to meet and exceed sales targets.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
Business Development Associate
Byju's The Learning App
5 2020 - 11.2020
- Engaged with customers to build business relationships.
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Regularly reported progress on sales activities to senior management, providing valuable insights into market dynamics and areas for growth.
- Identified opportunities for upselling and cross-selling within existing client base, generating additional revenue streams.
- Developed business pipeline using cold and warm techniques.
- Monitored sales pipeline closely to track progress toward monthly quotas, adjusting tactics as needed for optimal results.
- Used SalesForce to handle current portfolio and prospective leads.
- Managed needs of more than 4 customers at once using strong prioritization and multitasking abilities.
- Supported team members by sharing best practices, collaborating on strategies for challenging accounts, fostering a positive work environment.
- Opened over 12 new accounts, exceeding goals 120%.
- Verified work aligned with service levels agreed and client requirements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Assistant Manager - Business Development
Zeefa Technologies PVT LTD
12.2019 - 05.2020
- Organized and participated in various networking events to expand professional connections and increase brand visibility.
- Conducted market research to identify emerging trends and potential areas of growth.
- Established long-term relationships with clients, fostering trust and loyalty within the business network.
- Implemented effective sales strategies for improved revenue generation.
- Negotiated contracts with key partners to secure favorable terms for both parties involved in agreements.
- Increased business development opportunities by identifying and securing new partnerships.
- Facilitated collaboration between internal departments such as finance, operations, and marketing to ensure seamless execution of business development initiatives.
Customer Service Advisor
Tech Mahindra Business Services PVT LTD
01.2016 - 12.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Provided comprehensive training on product offerings to new team members for optimal performance in their roles.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Managed department call volume of 6 calls per day and coordinated department schedules to maximize coverage during peak hours
Education
Bachelor of Computer Applications -
St. Angelo's Professional Education
Mumbai 04.2012 - 04.2015
Higher Secondary Certificate -
Shri L P Raval College
Mumbai, India 01.2010 - 03.2012
School Secondary Certificate -
Shantinagar High School
Mumbai 01.2000 - 03.2010
Skills
Business Development
Account Servicing
Account Management
Key Account Management
Relationship Building
CRM proficiency
Lead Generation
Account planning
Pipeline Management
Data Analysis
Sales Reporting
Consultative Sales
Personal Information
- Date of Birth: 02/09/94
- Gender: Male
- Marital Status: Married
Languages
English
Hindi
Marathi
Software
Hubspot
Zoominfo
G-Suite
Panjiva
Salesforce
Freshsales
Interests
Playing Fifa
Watching Web Series
Spending time with my Cats
Timeline
Senior Account Executive
Drip Capital
04.2021 - Current
Assistant Manager - Business Development
Zeefa Technologies PVT LTD
12.2019 - 05.2020
Customer Service Advisor
Tech Mahindra Business Services PVT LTD
01.2016 - 12.2019
Bachelor of Computer Applications -
St. Angelo's Professional Education
04.2012 - 04.2015
Higher Secondary Certificate -
Shri L P Raval College
01.2010 - 03.2012
School Secondary Certificate -
Shantinagar High School
01.2000 - 03.2010
Business Development Associate
Byju's The Learning App
5 2020 - 11.2020