Prashant Singh
Program Manager
Mumbai
Summary
Passionate about achieving project goals in dynamic environments. Honed skills in strategic planning, resource allocation, and stakeholder engagement. Strong ability to streamline processes and enhance team productivity. Ready to transition into a new field. Eager to leverage expertise and make a significant impact in next role.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work History
Program Manager, Toll Transit Business
IDFC FIRST Bank Ltd
11.2023 - Current
- Formulated and executed end to end API integration with Manipal Business Solutions to provide Doorstep Biometric Enablement across 10,000 pin codes
- Creating Product roadmaps for the FASTag Customer Base
- End to End API Integration for Online Issuance of FASTag with multiple partners
- Started & Monitored Welcome Turbo Calling on the Customer Base with key objective of increasing Customer Activation & Retention
- Designed Journeys for the Agent FASTag Issuance Application to increase the overall engagement with the last mile FASTag Agent
- Worked on NPCI Regulatory Mandates for FASTag Stock population including designing the 'Know Your Vehicle' Strategy & 'One Vehicle One Tag' mandates
Lead- Government Business Portfolio & Analytics
Bandhan Bank Ltd
05.2023 - 11.2023
- Closely working with the Compliance, Audit & Risk team to insulate the Government Business Liability book from any adverse impact due to non-compliance to any regulatory guidelines
- Revised the Account Opening Process for Government Scheme Accounts in Bandhan Bank Ltd
- Setup new Product Codes for different Government Entities such as Milk Federation, Housing Boards and Fully Owned Government Corporations like Urban Local Bodies
- Driving Cross Sell and Upsell through Digital initiatives in the Government Business Segment
- Strategize for improving the PNL of the Government Business Segment
- Improving resource utilization across the Government Business Segment
Product Sales Manager
Cashfree Payments
10.2022 - 05.2023
- Worked on ideation & implementation of Payment Collection Solutions for the below Segments in Compulsive Business Segment:
- Collection Solution for Housing Development Board
- Low Code Payment Link Based ERP Lite Solutions for Educational Segment
- Bill Collection Solution for Hospitals
- Tax Collection Solutions for Local Urban Bodies
- Responsible for overall PnL of new payment collection solutions developed for the Compulsive Segment
- Interacting with IT Partners for making customizations in product
- End to to End Project Management in development of New Age Solutions
Relationship Manager – TASC
Standard Chartered Bank Ltd
10.2021 - 10.2022
- Responsible for deepening wallet share of Family Trust, Educational Foundations & Healthcare segment entities with new age Payment & Collection Solutions
- Laise with Payment Aggregators & IT ERP Solution Providers for latest Digital Payment Collection Solutions
- Portfolio Management of all Merchant accounts in MMR, Gujarat & Goa
Area Head- Government & Institutional Business
HDFC Bank Ltd
07.2020 - 10.2021
- Handling the Central Mumbai Region and responsible to business development of the TASC Segment accounts in the assigned geography
- Handling existing Government Municipal Corporations, State PSU, Central PSU & Key Government Scheme accounts
- Participating in RFPs issued by Government Entities
- Team Handling Role with direct reporting to State Head – Maharashtra
- Sourced highest number of accounts in FY 2021-2022 in the Western Region of HDFC Bank Ltd
- Acquired the Mumbai Dabbawalla Relationship with recognition from the MD-CEO HDFC Bank for sourcing the critical accounts
Manager- Government Relations
YES Bank Ltd
05.2018 - 06.2020
- Building a portfolio of Government Clients by developing and relationships majorly covering the following banking facilities to meet the clients’ requirements:
- Liability Generation- CMS Arrangements, FD/ CASA Generation
- Digital Banking – Expertise in implementing Digital Banking Initiatives in key Government Departments
- Worked on the cross functional team representing YBL for the statewide implementation of Yellow Revolution Scheme of Government of Maharashtra
- Built a Nodal account-based solution on 'Parent-Child' model for disbursal of funds to local Zilla Parishad Schools
- Resulting into new acquisition of INR 250 Cr for the Bank
- Successfully implemented Digital Banking initiatives in Government of Maharashtra schemes resulting in liability generation of INR 1,000 Cr
- Managed a Liability book of INR 3,000 Cr
Management Trainee
Kotak Mahindra Bank Ltd
05.2017 - 05.2018
- Handling a set of Ultra HNI clients with responsible for business development for products like Estate management, Investments & Fixed Deposits
- Laise with Cxo’s of Startups, Fintechs for Wealth Management Solutions
- Worked with the 811 Product team of the Bank on the user onboarding journey for the HNI Client acquisitions
Education
MBA -
Nirma Institute of Management
BE - Computer Science
University of Mumbai
Diploma - Electronics and Telecommunication
Maharashtra State Board
Class X - undefined
Maharashtra State Board
Skills
Product Management
Program Management
Decision-making
Stakeholder management
Work Planning and Prioritization
Process improvement
Timeline
Program Manager, Toll Transit Business
IDFC FIRST Bank Ltd
11.2023 - Current
Lead- Government Business Portfolio & Analytics
Bandhan Bank Ltd
05.2023 - 11.2023
Product Sales Manager
Cashfree Payments
10.2022 - 05.2023
Relationship Manager – TASC
Standard Chartered Bank Ltd
10.2021 - 10.2022
Area Head- Government & Institutional Business
HDFC Bank Ltd
07.2020 - 10.2021
Manager- Government Relations
YES Bank Ltd
05.2018 - 06.2020
Management Trainee
Kotak Mahindra Bank Ltd
05.2017 - 05.2018
BE - Computer Science
University of Mumbai
Diploma - Electronics and Telecommunication
Maharashtra State Board
Class X - undefined
Maharashtra State Board
MBA -
Nirma Institute of Management
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