GARIMA BHANUSHALI

• Maximmized performance by monitoring daily activities and mentoring team members.
• Developed and implemented a successful onboarding program.
• Analysed team performance and identified opportunities for additional training.
• Defined clear targets and objectives and communicated them to other team members.
• Creating an actionable plan for onboarding new members for successful training.
• Managed and mentored a team to deliver exceptional service
• Monitored team performance, providing suggestions for improvement and arranging training programmes to increase team efficiency.
• Presenting the data in the form of actionable insights.
• Provide training to the client and its workforce on the mobile app and web backend via workshops, conference calls, and training modules
• Provide training for the internal team and overall team members of different departments
• Handling internal as well external stakeholders to set the right expectations of the training
• Engaging employees in Learning & development (L&D) for internal team members to enhance the training & drive the L&D sessions.
• Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.
• Improved employee performance by designing and implementing effective training programs.
• Recorded and edited videos to facilitate remote learning.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Conducting trainings for Enterprise clients like Orient, Godrej, Eveready, Hersheys, Shell, etc

• Provided professional services and support in a dynamic work environment.
• Reduced process gaps by effectively training new members in an organisation on best practices
• Reduced customer support inquiries by creating detailed FAQs sections as part of overall training package.
• Coordinates training schedules, dates, & logistics, as well as maintaining the databases related to the training
• Facilitated virtual, in-person, and blended learning sessions.
• Imparted training to the client and its workforce on the mobile app and web backend via workshops, conference calls, and training modules.
• Identified areas for improvement within existing training programmes using data-driven evaluations, leading to enhanced performance outcomes across multiple departments.
• Developed and executed performance management programmes to increase employee engagement and productivity.
• Established a train-the-trainer programme that empowered department managers to effectively support their teams'' professional development needs.

HR Generalist:

• Mentored junior HR staff members, encouraging professional growth and development.
• Streamline HR processes for increased efficiency, reducing paperwork and manual tasks.
• Streamlined HR processes by implementing efficient filing and record-keeping systems, and enhanced employee satisfaction by implementing effective HR policies and procedures.
• Managed the hiring process by reviewing CVs, shortlisting, hiring, and onboarding.
• Developed ongoing programmes using good team communication and collaboration. Maintain a positive work environment. Maintain office expense databases (electricity bills, Internet bills,food bills).
• Implemented succession planning strategies to identify high-potential employees for future leadership roles.
• Generated and analysed reports to monitor employee engagement and attrition trends.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

Product Trainer:

• Imparted training to the client and its workforce on the mobile app and web backend via workshops, conference calls, and training modules.
• Established a train-the-trainer program that empowered department managers to effectively support their teams'' professional development needs.
• Reduced process gaps by effectively training new members in an organisation on best practices.
• Provided professional services and support in a dynamic work environment.
• Have extensive understanding of SFA (Sales Force Automation) & DMS (Distributor Management System).

• Interviewed, recruited, and trained new onboarding candidates.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Observed each employee's individual strengths and initiated a mentoring programme to improve areas of weakness.
• Reported issues to higher management with great detail.
• Prepared and drafted new policies to benefit the company in meeting its objectives.
• Conducted regular meetings with the team to discuss issues, concerns, and updates.
• Established clear and competitive goals, growth roadmaps, and strategic business plans.

• Sourcing potential candidates from various online channels via phone and scheduling the interview
• Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties
• Briefed candidates about the responsibilities and benefits of jobs.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.