Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Gayatri Satghar

Gayatri Satghar

Mumbai

Summary

Detail-oriented project manager with hands-on experience in delivering AI-driven solutions, including Agentic AI and AI agents. Proven ability to bridge business and technical teams, streamline processes, and drive projects from planning to launch. Strong communicator with a passion for emerging tech and process optimization.

Overview

4
4
years of professional experience

Work History

Business Analyst

GupShup
Mumbai
06.2024 - Current
  • Led end-to-end implementation of Agentic AI solutions, enabling autonomous decision-making and task execution.
  • Designed and deployed intelligent AI agents with structured prompting frameworks for tailored client interactions.
  • Established robust guardrails to ensure ethical and high-performance operation of AI agents.
  • Collaborated with stakeholders across product, design, and engineering to align scalable solutions with business objectives.
  • Drove full project lifecycle from requirements gathering to optimization, ensuring client training was prioritized.
  • Created detailed BRDs, flow diagrams, and UI mockups to clarify solutions for non-technical stakeholders.
  • Enhanced user retention and operational KPIs through intelligent automation, improving productivity and support quality.
  • Monitored budgets and timelines to ensure consistent on-time project delivery focused on client value.

Quality Engineer

MyGlamm
09.2021 - 06.2024
  • Led full-cycle project execution, ensuring quality assurance and client alignment for successful deployments.
  • Oversaw multiple project lifecycles from planning to launch, achieving timely, high-quality delivery.
  • Designed and executed comprehensive test cases for functional, system, regression, UAT, and API testing.
  • Conducted A/B testing to enhance user engagement and optimize key UI elements.
  • Participated in sprint planning and requirements analysis to identify gaps and propose actionable feedback.
  • Tracked progress and managed QA workflows in JIRA, ensuring prompt issue resolution and communication.
  • Presented live demos to business and product teams to validate requirements prior to go-live.
  • Monitored post-deployment performance metrics to drive continuous improvement initiatives.

Quality Analyst

Multiliving Technologies Pvt Ltd.
04.2021 - 09.2021
  • Analyzed product requirements, user stories and design documents to create effective test cases
  • Conducted detailed manual tests on software applications to ensure system requirements were met
  • Utilized issue tracking tools such as JIRA to document bugs discovered during testing
  • Collaborated with development team to resolve issues quickly and efficiently

Education

Bachelor of Engineering - Electronics And Telecommunication

Watumull College
Mumbai
06.2019

HSC - Applied Science

Wilson College
Mumbai
06.2015

SSC -

St. Columba Girls High School
Mumbai
06.2013

Skills

  • Project management
  • Requirement gathering
  • Requirement analysis
  • UAT
  • Agile
  • SDLC
  • Stakeholder communication
  • Release planning
  • Cross-team collaboration
  • Postman
  • JIRA
  • SQL
  • BRD and FRD documentation
  • A/B testing

Accomplishments

    Customer Delight Award for Q3 2024

Timeline

Business Analyst

GupShup
06.2024 - Current

Quality Engineer

MyGlamm
09.2021 - 06.2024

Quality Analyst

Multiliving Technologies Pvt Ltd.
04.2021 - 09.2021

Bachelor of Engineering - Electronics And Telecommunication

Watumull College

HSC - Applied Science

Wilson College

SSC -

St. Columba Girls High School

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Gayatri Satghar